Customer Service Representative

7 days ago


Secaucus, New Jersey, United States The Children's Place Full time
Job Summary

The Customer Service Representative will be responsible for delivering exceptional customer experiences while supporting the sales floor team to achieve company goals and initiatives.

Key Responsibilities
  • Provide top-notch customer service, responding with a sense of urgency and prioritizing assistance over other tasks.
  • Greet and acknowledge customers while providing the appropriate level of service, effectively communicating value and quality of merchandise.
  • Demonstrate sound judgment in addressing customer concerns and exercise selling skills to positively impact conversion.
  • Ensure accurate and fast service at the cashwrap, educating customers on benefits of loyalty programs.
Requirements
  • High School diploma or equivalent required; previous retail experience preferred.
  • Must be at least 18 years old and able to work a flexible schedule, including weekends, evenings, and call-in shifts.
  • Ability to maneuver on sales floor and stockroom, climb ladder, lift up to 50 lbs.

Estimated Salary: $$12.25-$15.00 per hour, based on location in Springfield, PA.



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