Culinary Business Operations Director

11 hours ago


Athens, Georgia, United States Ohio University Full time
Job Description

The Director of Business Operations for Culinary Services at Ohio University plays a pivotal role in overseeing various facets of culinary operations, ensuring efficiency, profitability, and adherence to the university's mission.

Key Responsibilities
  • Provides direction and leadership to the Business Manager for assigned retail operations within Culinary Services.
  • Conducts regular data analysis to identify trends, opportunities, and areas for improvement.
  • Conducts benchmarking studies to stay abreast of industry standards and best practices.
  • Reviews weekly operating reports to monitor performance and address any deviations from targets.
  • Oversight of procurement processes to ensure timely and cost-effective sourcing of goods and services.
  • Develops and executes marketing strategies in collaboration with the Marketing & Design team to drive revenue and enhance brand visibility.
  • Coordinates with the Office of Information Technology (OIT) to optimize operational systems and technology.
  • Manages transactional activities related to revenue generation and expense management.
  • Fosters teamwork with the senior leadership team in the vision, planning, and day-to-day operations through service leadership, team building, coaching, training, and staffing.
  • Updates Student Affairs on relevant operational matters and collaborates on initiatives.
  • Makes decisions without oversight for immediate responses to various situations.
  • Performs any necessary duties as required to ensure continuation of operational needs.
  • Negotiates national and regional merchandising programs with vendors, including the market prime vendor contract.
  • Serves as the lead liaison with the prime vendor and all other retail vendors.
  • Implements sales strategies, goals, and metrics designed to effectively promote and sell products and services to maintain and increase revenue.
  • Provides all final approvals for all marketing associated with operations/venues within scope of responsibility.
Requirements
  • Minimum of 6 years related work experience
  • Minimum of 6 years supervisory/management experience
  • Comprehensive knowledge of theories, concepts, and practices and ability to use in complex, difficult, and/or unprecedented situations
  • ServSafe certification within 6 months of employment
  • Valid driver's license
Preferred Qualifications
  • Bachelor's Degree in Business, Retail, Hospitality Management, or related field


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