Multifamily Community Manager

4 weeks ago


Grand Rapids, Michigan, United States American Property Management Full time
Job Description

As a multifamily community manager with American Property Management, you will be responsible for connecting with prospects, working alongside colleagues to help residents, and addressing problems between residents. You will also research and forecast market trends, prepare reports for the Community Director, and build upon our sense of community by organizing events for residents.

Key Responsibilities:

  • Connecting with prospects via email, phone, and appointments, and conducting virtual and/or in-person unit tours.
  • Working alongside colleagues to help residents, build rapport, and make our community feel like home.
  • Assisting in addressing problems between residents and facilitating healthy resident relations.
  • Researching and forecasting market trends, preparing for upcoming trends, and brainstorming new and creative ideas to keep our community thriving.
  • Contributing to running property operations by preparing reports for the Community Director.
  • Building upon our sense of community by organizing events for residents and ensuring they meet APM's Quality Standards.

Requirements:

  • 3+ years' experience in the multifamily/student housing industry within the last 10 years required.
  • 1+ years of experience as an assistant manager at an apartment community required, unless internally promoted.
  • LIHTC/Affordable Housing experience preferred.
  • Knowledge of Federal Fair Housing Laws, Landlord/Tenant Laws, and ADA laws preferred.
  • Customer service experience required.
  • On-site and/or Knock experience preferred.
  • High school diploma or GED required.
  • Demonstrates exceptional attention to detail and organizational abilities.
  • Proficient in effective communication and teamwork.
  • Maintains a positive outlook and embraces a collaborative team approach.
  • Shows responsibility and takes pride in their work.
  • Fluent in English, with strong reading, speaking, and writing skills.
  • Proficient in Microsoft Office applications, including Excel, Word, and Outlook.

What We Offer:

  • Competitive starting wages.
  • A company-wide commitment to diversity and inclusion.
  • A positive work environment where employee contributions are valued.
  • A fun culture with team-building activities and events.
  • Comprehensive training programs and development opportunities.

Equal Opportunity Employer:

American Property Management is an equal opportunity employer and is dedicated to fostering an inclusive workplace. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive.



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