Nurse Triage Specialist

4 weeks ago


Des Moines, Iowa, United States Intermountain Health Full time
Job Description:

This position plays a vital role in the healthcare team, contributing to the success of the practice by demonstrating customer/patient focus, effective communication, and professionalism.

The Nurse Triage Specialist utilizes the nursing process to assess, plan, implement, and evaluate comprehensive care provided to selected patient populations and their families.

This position is responsible for timely and effective management of patient calls requiring medical triage and coordinating care during the transition of care following an inpatient medical stay.

Key Responsibilities:
  • Performs clinical triage, including a comprehensive assessment, disposition, and education using established triage protocols and guidelines
  • Manages transitions of care to ensure appropriate follow-up care and mitigate risks associated with readmission
  • Contacts patients following emergency department visits to ensure appropriate follow-up
  • Uses registry data to identify gaps in services and initiates intervention
  • Refers patients to a variety of resources, including behavioral health, transportation services, nutrition, etc.
  • Educates patients and families about health status, health maintenance, and management of acute and chronic conditions
  • Provides patient care based on practice guidelines, standards of care, and federal/state laws and regulations
  • Documents patient assessment and intervention data using established medical record forms/automated systems and documentation practices
  • Participates in multidisciplinary teams to improve patient care processes and outcomes
  • Interacts with all staff, colleagues, and team members in a professional and collegial manner
Requirements:
  • Graduate of an accredited school of nursing
  • Current/valid Registered Nurse license from the state licensing board is required
  • Basic Life Support (BLS) or Advanced Care Life Support (ACLS) is required
  • One (1) year related experience in a clinic or acute hospital nursing setting is required
Benefits:

This position is benefits-eligible and offers a comprehensive benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our caregivers and our commitment to diversity, equity, and inclusion.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.



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