Customer Service Representative

1 week ago


Lenoir, North Carolina, United States Kimbrell's Furniture Full time
{"title": "Customer Service Representative", "content": "Customer Service Representative

Kimbrell\u2019s Furniture is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for interacting with customers in a professional and courteous manner, while collecting payments and resolving any issues that may arise.

Key Responsibilities:

  • Communicate effectively with customers to understand their needs and concerns.
  • Collect payments and resolve any issues related to customer accounts.
  • Work closely with the credit team to ensure accurate and timely collection of payments.
  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner.

Requirements:

  • Proven experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Knowledge of cash management procedures and best practices.
  • Ability to handle transactions accurately and responsibly.

About Kimbrell\u2019s Furniture:

Kimbrell\u2019s Furniture is a reputable 108-year-old company with over 50 stores in the Carolinas. We pride ourselves on providing exceptional customer service and quality merchandise. Our mission is to provide dependable, quality furniture at the best value, while offering easy financing and excellent customer service.

We are an equal opportunity employer and welcome applications from qualified candidates who share our values and commitment to customer service.

", "lang_code": "en-US"}

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