Customer Service Representative

4 weeks ago


Danvers, Massachusetts, United States Aimbridge Hospitality Full time

Key Responsibilities:

• Greet and welcome all guests approaching the Front Desk
• Maintain proper operation of the telephone switchboard
• Handle requests for information, mail and messages
• Answer guest inquiries about hotel service facilities and hours of operation
• Handle check-ins and check-outs
• Deliver guest items

About the Role:

As a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional customer service to our guests. You will be the first point of contact for guests and will be responsible for ensuring that their stay with us is memorable and enjoyable.



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