Help Desk Representative

1 week ago


Omaha, Nebraska, United States Arrow Towing Company Full time
Job Overview

Arrow Towing Company, one of the largest towing companies in the United States, is seeking a highly skilled Help Desk Representative to join our team. Located in the Omaha metro area, this role involves providing exceptional customer service and support to our clients.

Key Responsibilities
  • Answering Calls: Answer incoming calls with professionalism and efficiency, gathering thorough information and accurately entering it into our dispatching software.
  • Scheduling and Dispatching: Logically route time-sensitive calls to the appropriate driver, ensuring seamless communication and efficient service delivery.
  • Invoicing and Payment: Work closely with drivers to ensure all calls are invoiced and paid at the time of service, following up on unpaid services to collect payment.
  • Walk-in Customer Support: Assist walk-in customers with impound vehicle releases, providing prompt and courteous service.
Requirements and Qualifications
  • Education: High school diploma or equivalent required.
  • Experience: Previous experience in transportation, trucking, or a related service industry preferred.
  • Skills: Strong geographic knowledge of the Omaha and Council Bluffs areas, excellent communication skills, and ability to work well under pressure.
Compensation and Benefits

We offer a competitive hourly wage, negotiable based on experience. Our benefits package includes health insurance, dental insurance, vision insurance, 401(k), and paid time off. If you are a motivated and detail-oriented individual looking for a challenging role, we encourage you to apply.



  • Omaha, Nebraska, United States AMCON Distributing Company Full time

    **Overview**AMCON Distributing Company is seeking a highly skilled Technical Support Associate to join our team. As a Technical Support Associate, you will be responsible for providing technical assistance to both employees and customers in troubleshooting and resolving computer-related issues.Job Description:The Technical Support Associate will provide...

  • Front Desk Assistant

    4 weeks ago


    Omaha, Nebraska, United States Genesis HealthCare Full time

    Job SummaryThis role is responsible for managing the day-to-day operations of the Front Desk, including guest check-ins, member retention, and delivering exceptional customer service. The ideal candidate will be knowledgeable about the Clubs' amenities and surroundings, able to communicate effectively with members and staff, and maintain a professional...


  • Omaha, Nebraska, United States Genesis HealthCare Full time

    Company Overview: Genesis Health Clubs is a leading provider of health and wellness services. Our mission is to deliver exceptional experiences to our members, exceeding their expectations with every interaction. Salary: We offer a competitive salary for this role, estimated at $40,000 per year, depending on experience. This compensation package is designed...


  • Omaha, Nebraska, United States CROSSMARK Full time

    Job Title: Business Development RepresentativeAbout Us:CROSSMARK is a leading sales and marketing services company that helps brands connect with consumers. We're seeking a highly motivated Business Development Representative to join our team.Estimated Salary: $45,000 - $55,000 per yearJob Description:We're looking for a talented representative to work...


  • Omaha, Nebraska, United States Xtra Staffing Full time

    Job OverviewXtra Staffing is seeking a skilled Front Desk Recruiter to manage front desk operations and support the recruitment team.Key Responsibilities:Front Desk Operations: Greet and assist visitors, manage phone and email communication, maintain reception area, and perform data entry tasks.Recruitment Support: Assist in sourcing candidates, conduct...


  • Omaha, Nebraska, United States Wells Fargo Bank Full time

    About the Role:Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as part of our National Branch Network. As a Customer Service Representative, you will be the face of our bank, providing exceptional service to our customers and helping them achieve their financial goals.Key Responsibilities:Support customer engagement by...


  • Omaha, Nebraska, United States The Good Feet Store Midwest Full time

    Transform Lives with The Good Feet Store MidwestWe are seeking a driven and compassionate Customer Service Representative - Foot Health Specialist to join our team at The Good Feet Store Midwest.About UsThe Good Feet Store Midwest is an expanding franchisee of America's #1 Arch Support Store, with 40 locations across the Midwest and South. We are committed...


  • Omaha, Nebraska, United States Mutual of Omaha Full time

    Accelerate Your Career with Mutual of OmahaWe are seeking a highly motivated and results-driven Financial Representative Trainee to join our dynamic team. As a key member of our sales force, you will have the opportunity to develop your skills and expertise in selling Individual Insurance products.Earn Up to $36,000 Per Year, including a competitive hourly...


  • Omaha, Nebraska, United States McKinnis Roofing & Sheet Metal Full time

    Job OverviewMckinnis Roofing & Sheet Metal is seeking an Inside Sales Support Representative to join our team. In this role, you will be the first point of contact for new and existing customers, interacting with them via phone, chat, and email.ResponsibilitiesAct as the initial point of contact for new customers and manage inbound questions via phone, chat...


  • Omaha, Nebraska, United States Planet Fitness Inc. Full time

    Company Overview">At Planet Fitness Inc., we strive to create a culture that empowers individuals to live a healthy lifestyle. Our goal is to provide an exceptional member experience by offering a Judgement Free Zone where people can feel inspired and motivated to reach their full potential.">Estimated Salary: $40,000 - $60,000 per year">Job Description">The...


  • Omaha, Nebraska, United States Ex-Cel Solutions, Inc. Full time

    About Us\Exceptions Ex-Cel Solutions, Inc. is a leading provider of IT solutions based in Omaha, NE. With over 50 years of experience, we specialize in managed services, systems and network designs, network security and performance.\Our goal is to help businesses run efficiently by providing reliable IT support and solutions.\Job Description:\\We are seeking...


  • Omaha, Nebraska, United States Delta Defense Full time

    Unlock Unlimited Sales Potential in Omaha">We are seeking a highly motivated Business Development Representative to join our team in Omaha, NE. As a key member of our sales force, you will be responsible for driving growth and revenue through prospecting, building relationships, and delivering exceptional customer experiences.">About the Role:">">Create a...


  • Omaha, Nebraska, United States Sirius Veterinary Orthopedic Center Full time

    About Sirius Veterinary Orthopedic CenterAt Sirius Veterinary Orthopedic Center, we are committed to delivering outstanding care to beloved pets in the Omaha area. As a referral-only clinic, we specialize in cutting-edge orthopedic procedures designed to restore comfort, mobility, and overall health for small animals.Job OpportunityWe are seeking a...


  • Omaha, Nebraska, United States Mitchell Agency Full time

    Life Insurance Agent/Broker OpportunityWe are seeking a highly motivated and results-driven Life Insurance Agent/Broker to join our team at the Mitchell Agency.About the Role:As a Life Insurance Agent/Broker, you will be responsible for researching and finding the best products from our 40+ A-rated carriers to protect new and existing clients.You will...


  • Omaha, Nebraska, United States Ritter Insurance Marketing Full time

    About Ritter Insurance MarketingRitter Insurance Marketing is a pioneering organization in the senior health and life insurance market, supporting independent insurance agents nationwide. With headquarters in Harrisburg, Pennsylvania, and satellite offices across the country, our team of over 280 full-time employees serves the business needs of more than...


  • Omaha, Nebraska, United States Baxter Auto Group Full time

    Become a part of Baxter Auto Group, one of the nation's leading automotive retail groups. We're seeking an exceptional individual to join our team as an Automotive Career Development Specialist.Company OverviewBaxter Auto Group operates 19 dealerships across Omaha and Lincoln, Nebraska; Kansas City, Kansas; and Colorado Springs, Colorado, representing nine...


  • Omaha, Nebraska, United States The Scoular Company Full time

    About The RoleAs a Senior Quantitative Analyst, you will play a critical role in supporting the trading activities of our team on the derivative risk desk. This position is responsible for conducting market research and modeling to identify trading opportunities and assess risks. You will work closely with the portfolio management, trading, and compliance...


  • Omaha, Nebraska, United States OneStaffMedical Full time

    Be part of a nationally-recognized and fast-growing staffing firm as a Medical Sales Consultant. At OneStaff Medical, we pride ourselves on having an open-door policy where your ideas are valued and you can see your individual impact on the business.About UsWe are an independently-owned agency with a work ethic forged in the Midwest. Our company culture is...

  • Service Advisor

    1 week ago


    Omaha, Nebraska, United States Baxter Auto Group Full time

    Become a key contributor to our team as a Service Advisor at Baxter Auto Group, one of the nation's leading automotive retail groups. We're seeking an exceptional individual to join our team in Omaha, Nebraska, and represent our Subaru dealership.As a Service Advisor, you will be responsible for delivering an unparalleled customer experience by providing...


  • Omaha, Nebraska, United States Prime Home Developmental Disabilities Services Full time

    Job SummaryWe are seeking a skilled Community Liaison to join our team at Prime Home Developmental Disabilities Services. As a Community Liaison, you will play a vital role in building and maintaining relationships between our organization and the communities we serve.About UsAt Prime Home Developmental Disabilities Services, we are committed to providing...