Pest Control Operations Manager

5 days ago


Palm Coast, Florida, United States Rowland Pest Management, Inc. Full time

We are seeking a highly skilled Pest Control Operations Manager to join our team at Rowland Pest Management, Inc.

Based in New Smyrna Beach, FL, we offer a competitive salary of $52,500 - $67,000 per year.

About the Job:

The Pest Control Operations Manager will play a critical role in ensuring the success of our pest management services. As a member of our office team, you will be responsible for overseeing the day-to-day operations of our call center and supervising a team of customer service representatives.

You will be the driving force behind delivering exceptional customer experiences, ensuring high call booking rates, and providing guidance to your team on proper phone communications and customer handling.

With your leadership skills and expertise in technology, you will set the tone for our department, leading by example and consistently upholding our company's core values.

Key Responsibilities:

  • Supervise and mentor a team of customer service representatives
  • Oversee call center operations and ensure high call booking rates
  • Provide guidance on proper phone communications and customer handling
  • Lead by example and uphold company core values

Requirements:

  • Call center or office management experience
  • Proficiency with technology

Benefits:

  • Competitive salary of $52,500 - $67,000 per year
  • Opportunity to work in a supportive team environment
  • Professional development and growth opportunities

About Us:

Rowland Pest Management, Inc. is a local family-operated company serving Orange County, Seminole County, Volusia County, and parts of Lake and Osceola Counties. We pride ourselves on solving any pest problem with the safest products and techniques available.

Why Work with Us?

We value our employees and strive to create a positive work environment that fosters growth and development. If you are a motivated and detail-oriented individual who excels in leadership roles, we encourage you to apply for this exciting opportunity.



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