Dining Room Server
4 weeks ago
We are seeking a skilled Dining Room Server to join our team at Chinook Winds Casino Resort. As a Dining Room Server, you will be responsible for providing exceptional guest service by taking and delivering orders, clearing tables, and maintaining the overall appearance of the dining room.
Key Responsibilities- Presents menus to customers and answers questions about menu items, making recommendations upon request.
- Informs customers of daily specials.
- Explains how various menu items are prepared, describing ingredients and cooking methods.
- Garnishes and decorates dishes in preparation for serving.
- Describes and recommends wines to guests.
- Serves wine selections to tables with appropriate glasses and pours the wines for guests.
- Serves food and beverage orders to guests and prepares or serves specialty dishes at tables as required.
- Collects payment from guests.
- Checks with guests to ensure that they are enjoying their meals and takes action to correct any problems.
- Removes dishes and glasses from tables and prepares them to be sent to the kitchen.
- Cleans tables and surrounding chairs and floors after guests have finished dining and resets the table with utensils and condiments.
- Stocks bus station and other areas with items and utensils.
- Fills salt, pepper, sugar, cream, condiments, and napkin containers.
- Escorts guests to their tables as needed.
- Maintains overall cleanliness and appearance of designated area of responsibility.
- Performs all opening, closing, cleaning, and stocking responsibilities.
- Assists other floor personnel on an as needed basis.
- Performs all duties in accordance with Chinook Winds Casino Resort customer service standards.
- Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs, and services.
- Provides input or recommendations for improvements and changes in processes or services.
- All other duties as assigned.
- Must be 18 years or older.
- High school diploma or GED preferred.
- One year of experience as a server.
- Experience with Point of Sale (POS) systems preferred.
- Must have OLCC temporary permit before the start date and must obtain OLCC Permit within 45 days of the start date.
- Must have a Food Handlers Permit before the start date.
- Must obtain VIP (Visually Impaired Persons) Permit within 45 days of the start date.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lift/Carry: Stand Constantly 10 lbs or less Frequently.
- Walk: Constantly 11-20 lbs Frequently.
- Sit: Not Applicable 21-50 lbs Occasionally.
- Handling/Fingering: Constantly lbs Occasionally.
- Reach Outward: Constantly Over 100 lbs Not Applicable.
- Reach Above Shoulder: Occasionally Push/Pull.
- Climb: Not Applicable 12 lbs or less Frequently.
- Crawl: Not Applicable 13-25 lbs Occasionally.
- Squat or Kneel: Occasionally 26-40 lbs Occasionally.
- Bend: Frequently lbs Occasionally.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work will take place in a restaurant supporting a lounge, room service, and convention space with multiple distractions.
- The noise level in the work environment is usually moderate to loud.
- The environment is subject to smoke and the associated effects.
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