Inside Sales Representative

7 days ago

Minneapolis, Minnesota, United States Minneapolis Glass Company Full time

We are seeking a highly motivated and results-driven Inside Sales Representative to join our team at Minneapolis Glass in Brooklyn Park, MN.

As an Inside Sales Rep, you will be responsible for developing and maintaining strong relationships with customers by providing glass product information, quoting potential sales, and doing follow-ups. You will partner with the customer to understand their product request, consult pricing guidelines, and drawings to generate detailed quotes that become sales.

You will engage with customers via email, phone, or face-to-face, gaining in-depth knowledge of our product offerings and manufacturing capabilities to assist customers in product selection. You will collaborate with our technical order entry and production team to ensure technical feasibility of quoted products.

You will maintain accurate records of all quotes, customer communications, and order statuses in our CRM and ERP system.

In this role, you will be the primary point of contact for answering phones, directing calls, monitoring email correspondence, and managing the will-call process to notify customers of completed orders and material ready for pick-up.

Qualifications
  • A high school diploma or equivalent
  • 2+ years of customer service, inside sales experience in a manufacturing environment
  • Knowledge of glass products and glass fabrication process strongly preferred
  • Proficient in Microsoft suite and ability to work in a fast-paced office environment
  • Familiarity with customer relationship management (CRM) software and Enterprise Resource Planning (ERP) systems preferred

This is a full-time position with a schedule of 8 AM - 4:30 PM Monday through Friday, and no cold calling or travel is required.

The salary for this role is estimated to be between $45,000-$60,000 per year, based on experience, and we offer amazing benefits, including a strong low deductible health insurance plan, company-wide bonuses, matching 401k, and a predictable work schedule that enables a healthy work-life balance.

About Minneapolis Glass

We are a woman-owned contractor who has been offering custom glass fabrication and glazing services throughout the Midwest since 1937. We continuously innovate our manufacturing and installation processes to eliminate confusion and make doing business easier.

We pride ourselves on our strong values of relationships, integrity, expertise, ownership, and perseverance, which have enabled us to maintain an average employee tenure of 10+ years and build a supportive culture that values its employees.

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