Healthcare Practice Coordinator

4 weeks ago


Detroit, Michigan, United States destinationone Consulting Full time

At destinationone Consulting, we are seeking a skilled Patient Experience Manager to join our team. This role is responsible for ensuring the highest level of patient satisfaction within our healthcare practice.

Key Responsibilities:

  • Act as the primary point of contact for patients, addressing inquiries and concerns in a timely and professional manner.
  • Coordinate patient appointments, including scheduling confirmations and follow-ups to ensure seamless communication.
  • Assist patients with registration and insurance verification processes, maintaining accurate and confidential records.
  • Collaborate with clinical staff to facilitate smooth patient flow and effective communication.

Requirements:

  • High school diploma or equivalent; associate's degree in healthcare administration or a related field is preferred.
  • Experience in a patient-facing role within a healthcare setting is essential.
  • Strong interpersonal and communication skills are required to effectively interact with patients and clinical staff.
  • Proficiency in practice management software and electronic health records (EHR) systems is necessary for success in this role.

We value Integrity, Transparency, and Innovation at destinationone Consulting. By applying for this role, you will be joining a network of professionals who are dedicated to delivering exceptional patient care. Let us help you find your next career move.



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