Fitness Center Representative

3 weeks ago


Las Vegas, Nevada, United States Elevation Corporate Health Full time
Job Overview

Elevation Corporate Health is seeking a highly motivated and customer-focused individual to fill the role of Front Desk Attendant. This position is ideal for someone who is passionate about delivering exceptional service and creating a positive experience for our members and guests.

Key Responsibilities:

  • Provide warm and welcoming greetings to members and guests upon arrival
  • Process new member enrollments and guest sign-ups, ensuring all necessary paperwork is completed and payment information is collected
  • Respond to inquiries about the gym, providing accurate and timely information via in-person, email, or phone
  • Manage incoming phone calls, providing messages or returning calls as needed
  • Address member feedback and concerns in a professional and courteous manner, escalating issues to management as necessary
  • Maintain a clean and organized fitness center, including equipment and facilities
  • Notify management of equipment needs and perform routine maintenance tasks
  • Assist with laundry and sleep room duties
  • Restock sales inventory and products
  • Track sign-ups for group exercise classes
  • Offer center tours to potential members
  • Support center marketing and day-to-day operations
  • Supervise the gym floor and enforce rules and regulations
  • Assist members with accessing Virtual Workouts (Elevation Live and Elevation Station)
  • Contribute to Wellness Initiatives, including bulletin boards, newsletters, and lunch-and-learn events
  • Collaborate with staff on Incentive Programming and Health Promotion

Requirements:

  • CPR/AED certification
  • Customer service experience
  • Strong communication and customer service skills
  • Ability to pass a 10-year background check

What We Offer:

  • Medical, dental, and vision benefits for full-time employees after 30 days
  • Ancillary insurance benefits after 1 year
  • Health Savings Account
  • 401k participation after 1 year (with up to 3% match)
  • Paid Time Off (accrual-based on tenure)
  • Professional Development reimbursement (amount-based on tenure)
  • Extensive Training and Development Program
  • Partnership with ISSA for CEUs and certification discounts
  • Employee Discount Program


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