Restaurant Operations Manager
4 weeks ago
Restaurant Shift Manager Job Description
About the Job:
As a SONIC Drive-In Shift Manager, you will play a key role in ensuring the smooth operation of our restaurants. You will be responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant, providing quality food in a clean, safe, and efficient manner, and ensuring that guests have an enjoyable experience at the SONIC Drive-In.
Key Responsibilities:
- Assist with hiring, training, supervising, managing, directing, and developing Great People ready to serve a SuperSONIC experience to every guest.
- Make every guest a repeat customer by ensuring the guest leaves the lot satisfied every time.
- Help employees understand the big picture and their role by sharing the 'why' behind tasks.
- Celebrate team successes and coach for better performance.
- Set clear expectations and provide continuous feedback throughout the shift.
- Create an upbeat positive atmosphere during the shift that makes work fun.
- Manage the majors: food and paper, labor, and guest service.
- Maintain and enforce SONIC safety and sanitation standards.
- Relentlessly comply with all federal, state, and local laws and regulations.
What We're Looking For:
- Excellent leadership and communication skills.
- High standards for self and the team.
- Positive attitude, especially during rushes or stressful situations.
- Resiliency – trying different approaches to solve a problem; working to get better every day.
- Eagerness to learn and grow professionally and personally.
- Ability to prioritize and complete tasks accordingly.
- Effective communication skills; basic math and reading skills.
- Willingness to work irregular hours, including nights, weekends, and/or holidays.
Equal Employment Opportunity:
SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.
Each franchise organization is an independent employer and thus responsible for making its own employment-related decisions. Nothing in these materials should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment.
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