Optical Sales Associate

4 days ago


Minneapolis, Minnesota, United States Shopko Optical Full time

We are seeking a highly skilled Optical Sales Associate to join our team in Bloomington, MN.

Estimated Annual Salary: $45,000

Company Overview

At Shopko Optical, we combine state-of-the-art technology with exceptional eye care and Midwestern values to deliver high-quality products and services.

We believe that by taking care of our teams, they can take care of our patients. That's why we offer a supportive work environment, opportunities for growth and development, and a competitive compensation package.

Job Description

Provide Excellent Customer Service:

  • Provide personalized attention to each patient, ensuring their needs are met and exceeded.
  • Analyze patient eyewear needs and recommend suitable lenses, lens coatings, and frames.
  • Assist patients in selecting frames according to style and color, while ensuring they are coordinated with facial and eye measurements and optical prescriptions.
  • Order and dispense eyewear accurately and professionally.
  • Show patients how to insert, remove, and care for their contact lenses.

Business and Operational Standards:

  • Maintain a complete knowledge of third-party plans and claims.
  • Explain promotions and special lens offerings to patients and customers.
  • Balance accounts and process medical billing information.
  • Prepare work orders containing specific instructions for the Optical Lab.
  • Ensure proper merchandising of frame inventory.
Required Skills and Qualifications
  • High School Graduate or equivalent.
  • Maintain license as required by state.
  • To become certified, teammate must complete Shopko OCE Certification requirements and calendar modules.
  • Previous experience in an office and/or optical dispensing is preferred.
  • Able to handle multiple customer interactions/phone calls at a time.
  • Able to work with patient eyewear needs, including analyzing prescriptions, repairs, and adjustments, and lifestyle dispensing.
Benefits
  • Competitive Wages & Incentives.
  • 401K with Match.
  • Vacation Pay/Personal Day.
  • Volunteer Time Off.
  • Sick Pay.
  • Health & Wellbeing Benefits.
  • Voluntary/Cafeteria Offerings.
  • Employee Assistance Program.
  • On the Job Training & Certification.
  • Teammate Recognition Program.


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