Optical Sales Associate
4 days ago
We are seeking a highly skilled Optical Sales Associate to join our team in Bloomington, MN.
Estimated Annual Salary: $45,000
Company OverviewAt Shopko Optical, we combine state-of-the-art technology with exceptional eye care and Midwestern values to deliver high-quality products and services.
We believe that by taking care of our teams, they can take care of our patients. That's why we offer a supportive work environment, opportunities for growth and development, and a competitive compensation package.
Job DescriptionProvide Excellent Customer Service:
- Provide personalized attention to each patient, ensuring their needs are met and exceeded.
- Analyze patient eyewear needs and recommend suitable lenses, lens coatings, and frames.
- Assist patients in selecting frames according to style and color, while ensuring they are coordinated with facial and eye measurements and optical prescriptions.
- Order and dispense eyewear accurately and professionally.
- Show patients how to insert, remove, and care for their contact lenses.
Business and Operational Standards:
- Maintain a complete knowledge of third-party plans and claims.
- Explain promotions and special lens offerings to patients and customers.
- Balance accounts and process medical billing information.
- Prepare work orders containing specific instructions for the Optical Lab.
- Ensure proper merchandising of frame inventory.
- High School Graduate or equivalent.
- Maintain license as required by state.
- To become certified, teammate must complete Shopko OCE Certification requirements and calendar modules.
- Previous experience in an office and/or optical dispensing is preferred.
- Able to handle multiple customer interactions/phone calls at a time.
- Able to work with patient eyewear needs, including analyzing prescriptions, repairs, and adjustments, and lifestyle dispensing.
- Competitive Wages & Incentives.
- 401K with Match.
- Vacation Pay/Personal Day.
- Volunteer Time Off.
- Sick Pay.
- Health & Wellbeing Benefits.
- Voluntary/Cafeteria Offerings.
- Employee Assistance Program.
- On the Job Training & Certification.
- Teammate Recognition Program.
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