Maintenance Director

4 weeks ago


Indianapolis, Indiana, United States AION Management LLC Full time
Job Overview

As the Assistant Maintenance Director for our multi-family community, you will play a critical role in ensuring the upkeep and maintenance of our properties.

Key Responsibilities:

  • Direct and oversee all aspects of maintenance, including scheduling and performing preventative maintenance, inspections, and janitorial services.
  • Maintain accurate records of all services performed and contracts.
  • Walk the property daily to uphold curb appeal and monitor safety issues.
  • Schedule and coordinate apartment turns, including assistance with resident move-out and apartment renovations.
  • Follow expense guidelines, monitor operating expenses, and make recommendations for cost-saving strategies.
  • Manage inventory and storage area, purchasing adequate maintenance materials for service requests and apartment turns.
  • Communicate and advise the Business Manager on recommendations for capital improvements and maintenance requirements for the annual budget.
  • Coordinate all contracted services, including soliciting and analyzing bids, assessing work once completed, and tracking invoices for timely payment.
  • Notify the Business Manager of any safety or liability concerns, as well as preventative maintenance needs.
  • Conduct and document weekly safety meetings, including procedures, training, safety equipment, and MSDA use.
  • Perform other duties as required.

Customer Service:

  • Complete service requests from residents and team members in a timely fashion, in accordance with company policy.
  • Ensure excellent customer service with a courteous and professional attitude toward all customers and team members.
  • Audit key tracking systems daily and weekly.
  • Participate in after-hours emergency requests and ensure property staff coverage 24 hours a day, 7 days a week.

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