Client Support Representative
4 weeks ago
About the Role
We are seeking a highly skilled Client Support Representative to join our remote team at ApplicantPro. As a Client Support Representative, you will be the first point of contact for our clients, providing exceptional customer service and support via phone, chat, and email.
Key Responsibilities
- Provide timely and effective support to clients, resolving issues and answering questions in a professional and courteous manner.
- Utilize strong communication and problem-solving skills to troubleshoot complex issues and provide creative solutions.
- Work collaboratively with internal teams to ensure seamless client experience.
- Stay up-to-date on product knowledge and features to provide accurate information to clients.
Requirements
- At least 6 months of previous experience in a customer-facing business office environment.
- Above-average computer skills and ability to discuss additional features, upgrades, or services with confidence.
- Exceptional customer service skills and ability to work in a fast-paced environment.
What We Offer
- A competitive hourly rate of $15/hour.
- A flexible work-from-home schedule.
- A positive and supportive team environment.
- Ongoing training and development opportunities.
How to Apply
If you are a motivated and customer-focused individual with a passion for delivering exceptional support, we encourage you to apply for this exciting opportunity.
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