Client Support Representative

4 weeks ago


Le Pontet, Provence-Alpes-Côte d'Azur, United States ApplicantPro Full time

About the Role

We are seeking a highly skilled Client Support Representative to join our remote team at ApplicantPro. As a Client Support Representative, you will be the first point of contact for our clients, providing exceptional customer service and support via phone, chat, and email.

Key Responsibilities

  • Provide timely and effective support to clients, resolving issues and answering questions in a professional and courteous manner.
  • Utilize strong communication and problem-solving skills to troubleshoot complex issues and provide creative solutions.
  • Work collaboratively with internal teams to ensure seamless client experience.
  • Stay up-to-date on product knowledge and features to provide accurate information to clients.

Requirements

  • At least 6 months of previous experience in a customer-facing business office environment.
  • Above-average computer skills and ability to discuss additional features, upgrades, or services with confidence.
  • Exceptional customer service skills and ability to work in a fast-paced environment.

What We Offer

  • A competitive hourly rate of $15/hour.
  • A flexible work-from-home schedule.
  • A positive and supportive team environment.
  • Ongoing training and development opportunities.

How to Apply

If you are a motivated and customer-focused individual with a passion for delivering exceptional support, we encourage you to apply for this exciting opportunity.



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