Senior Manager, UX Designer

1 week ago


Madison, Wisconsin, United States Exact Sciences Full time
About Us

At Exact Sciences, we're shaping the future of healthcare by delivering innovative customer-centric experiences. Our Customer & Digital Experience (CDX) team is at the forefront of this revolution, responsible for defining, driving, and delivering immersive journeys across all channels.

Job Overview

We're seeking a seasoned Senior Manager, UX Designer-Internal Systems to lead our efforts in creating holistic service designs that encompass all touchpoints with customers. As a key member of our CDX team, you'll drive the realization of our UX strategy and vision for multiple journeys within a given experience.

Key Responsibilities
  • Collaborate with CDX Strategists, Researchers, and Experience Design team members to produce integrated Service Design deliverables for multiple journeys.
  • Facilitate user research integration into design, leveraging Design Thinking, storytelling, and conceptual prototypes.
  • Lead the creation and adoption of design systems, website interaction models, and information architectures.
  • Mentor UX Designers on human-centered design and design thinking methodologies.
  • Foster collaboration with Strategy, Product, and Engineering teams to ensure delivery of the overall Experience vision & OKRs.
Requirements
  • Bachelor's degree in Design, Marketing, Business, Life Sciences, or related field; or equivalent experience.
  • 7+ years of experience as a senior UX Designer, with Agile/Scrum/Kanban methodologies familiarity.
  • Extensive experience in modern user experience design, discovery, and delivery, along with expertise in design/user experience platforms and tools.
  • Strong working knowledge of HTML, CSS, JavaScript, Adobe Creative Suite applications, and associated design tools.
  • Demonstrated understanding of current web and mobile technology landscape, human-centered design, and design thinking methodologies.
  • Experience creating accessible, inclusive, and equitable design.
Preferred Qualifications
  • Experience in healthcare, wellness, or digital health.
  • Experience with service design and operations.
  • Experience with both B2C and B2B products and/or services.
What We Offer

A competitive salary range of $129,000.00 - $208,000.00 per year, plus bonus eligibility and company stock upon hire.

Paid time off, including vacation, holidays, volunteering, and personal time.

A retirement savings plan, wellness support, and comprehensive health benefits.


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