Mountain Camp Café Seasonal Manager

3 weeks ago


Provo, Utah, United States Sundance Mountain Resort Full time
Job Summary

As a Seasonal Café Manager at Sundance Mountain Resort, you will oversee all aspects of the Mountain Camp Café operations, fostering a culture of excellence, collaboration, and accountability. This role requires exceptional leadership skills to direct the Mountain Camp Café to service excellence.

Key Responsibilities:

  • Supervise, train, and manage Employees on assigned shifts.
  • Ensure compliance with all rules, regulations, and procedures.
  • Accurately document incidents involving guests or Employees.
  • Inspect Employee uniforms, cleanliness, and identification.
  • Conduct daily line-ups and communicate new procedures.
  • Maintain a safe work environment and promote teamwork.
  • Provide courteous service to vendors, guests, and Employees.
  • Handle guest inquiries, complaints, and initiate service recovery.
  • Order and serve food and beverages, ensuring quality.
  • Manage payment transactions and maintain knowledge of the Point of Sale system.
  • Perform side work, bus tables, and reset them promptly.
  • Stay informed about resort events and hours of operation.
  • Participate in profit and loss meetings, reporting on financials.
  • Submit required paperwork to HR on time.
  • Submit orders to vendors regularly, routinely check inventory & ensure costs are managed.

Requirements:

  • High school diploma or GED.
  • 2 years of related experience or equivalent education/experience.
  • Obtain valid food handler's permit and Tips & Sips alcohol permit within 30 days of hire.
  • Pass UDABC background check and submit fingerprints for liquor license.
  • Must have a clean and clear driving record and be capable of operating a Sundance vehicle.
  • Must be 21 years or older.
  • Able to lift 25 lbs regularly and 50 lbs occasionally. Able to stand, walk, and perform physical tasks.

Benefits:

  • Employee discounts on dining and resort amenities.
  • Training and development for career growth.
  • Supportive team environment.
  • Season Pass.


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