Field Service Representative

3 days ago


Albany, New York, United States Schneider Electric Full time
About the Role

Schneider Electric is seeking a highly skilled Field Service Representative to join our team. As a Field Service Representative, you will play a critical role in ensuring the smooth operation of our customers' electrical equipment. Your primary responsibility will be to provide top-notch service and support to our customers, ensuring their equipment is running efficiently and effectively.

Key Responsibilities
  • Perform assembly, startup, diagnostic, repair, and preventive maintenance on electrical equipment
  • Collaborate with customers, electricians, sales partners, and technical support to resolve issues and provide solutions
  • Complete field service reports, expense reports, and other documentation as required
  • Work closely with the District Service Manager and Regional Service Director to resolve complex issues
  • Participate in continuous learning and training on various electrical equipment and systems
Requirements
  • Associate degree or equivalent experience in electrical or related field
  • 2+ years of experience in field service repair and customer service with electrical equipment
  • 2+ years of experience in field services or equivalent industry experience
  • EPA Universal Certificate
  • Safe driving and vehicle operations skills
  • Ability to read and interpret schematics, drawings, and theory of operation manuals
  • Excellent communication and problem-solving skills
What We Offer

Schneider Electric offers a comprehensive benefits package, including flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more. We are committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to bring energy and efficiency to enable life, progress, and sustainability for all.

We believe in empowering our team members to reach their full potential, fostering a sense of ownership in their work. We value differences and welcome people from all walks of life. We believe in equal opportunities for everyone, everywhere.

Discover your Meaningful, Inclusive, and Empowered career at Schneider Electric.



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