Bilingual Business Development Associate

3 weeks ago


Dallas, Texas, United States ISN Software Full time
Customer Service Role at ISN Software

At ISN Software, we are seeking a highly skilled and multilingual Customer Service Representative to join our team. As a Business Development Associate, you will play a crucial role in communicating with clients and colleagues from diverse countries and cultures. Your excellent verbal and written communication skills in English and Spanish, Portuguese, or French will enable you to provide proactive service and support to our customers, answer their calls and inquiries, troubleshoot their issues, and participate in sales and marketing projects.

**Key Responsibilities:**
* Provide exceptional customer service and support to clients and colleagues
* Communicate effectively with clients and colleagues from diverse countries and cultures
* Troubleshoot issues and resolve customer complaints
* Participate in sales and marketing projects
* Develop and maintain strong relationships with clients and colleagues

**Requirements:**
* Bachelor's degree from an accredited university and/or equivalent work experience
* Advanced fluency in English and Spanish, Portuguese, or French (written and verbal)
* Excellent verbal and written communication skills
* Strong problem-solving and analytical skills
* Ability to work in a fast-paced environment

**What We Offer:**
* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

**How to Apply:**
If you are a motivated and customer-focused individual with excellent communication skills, please submit your application. We look forward to hearing from you

**About ISN Software:**
ISN Software is a global leader in contractor and supplier management. We are committed to providing exceptional customer service and support to our clients and colleagues. Our team is dedicated to delivering innovative solutions and exceeding customer expectations.

**Equal Opportunities Employer:**
ISN Software is an equal opportunities employer. We welcome applications from diverse candidates and are committed to creating an inclusive and diverse work environment.

**Language SME Bonus:**
Employees who consistently use their bilingual language skills as an essential part of their normal job duties will be eligible for a Language SME bonus up to 10% of their annual salary.

**Benefits:**
* 100% company-paid monthly insurance premiums for employees and dependents
* Medical, Dental, Vision, and Life Insurance
* Employee assistance program
* 4% retirement matching
* Long-Term & Short-Term Disability Coverage
* Paid time off
* 13 paid holidays
* Monthly cell phone reimbursement
* Complimentary parking space or monthly reimbursement for DART public transportation
* Team-building activities and events
* Matching charitable gift program
* Professional development & training opportunities

**Wellness Program:**
Our wellness program focuses on community, financial, mental, nutrition, physical, and social health. We offer a range of benefits and resources to support your overall well-being.

**Business Casual Environment:**
We maintain a business casual environment, allowing you to dress comfortably while still presenting a professional image.

**All benefits are subject to change with notice to the employee.

**ISN Software does not provide work visa sponsorship for this position.

**Applicants for employment must possess work authorization/right to work without the need for sponsorship by the employer now or in the future.

**ISN Software is an equal opportunity employer.

**All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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