Student Support Associate
1 day ago
Job Summary
Florida Gulf Coast University is seeking a part-time Student User Services Support Associate to join our team. As a key member of our User Services department, you will provide front-line technology support to our students, faculty, and staff.
Key Responsibilities
- Provide technical support for a wide range of issues, including software navigation, printing, and networking.
- Escalate complex technical inquiries to other User Services staff members as needed.
- Assist with maintaining our computer labs and supporting ITS projects.
- Collaborate with other teams to ensure seamless support for our customers.
Requirements
- High school diploma or equivalent.
- Excellent customer service skills and attention to detail.
- Basic knowledge and understanding of computer use.
- Preferred qualifications include one year of experience in a help desk or similar role.
What We Offer
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A commitment to diversity, equity, and inclusion.
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