Evolv Technology Customer Support Specialist

7 days ago


Waltham, Massachusetts, United States Evolv Technology Full time
About the Role

We are seeking a Technical Support Associate to join our team. As a Technical Support Associate, you will play a critical role in providing exceptional support to customers, partners, and field service engineers.

Your primary responsibilities will include:

  • Providing technical expertise and assistance to customers via phone, email, or in-person
  • Troubleshooting and resolving technical issues with Evolv Express, our weapon detection system, and other products
  • Collaborating with internal teams to identify and resolve product issues
  • Developing and maintaining documentation for technical procedures and solutions

In return, we offer a competitive salary of $48,000 per year, plus benefits and opportunities for professional growth.



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