Customer Service Representative

17 hours ago


Melbourne, Florida, United States Kelly Full time

Company Overview

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Kelly Services is a leading staffing agency that specializes in connecting job seekers with top employers. As an Electronic Customer Care Representative, you will be working with a cutting-edge client in West Melbourne, FL, providing exceptional customer service and support.

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Salary and Benefits

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The salary for this position is approximately $16/hour, offering a competitive rate in the industry. Additionally, Kelly offers a range of benefits, including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. You will also have access to a retirement savings plan, service bonus, and holiday pay plans, as well as a transit spending account.

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Job Description

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This role involves providing top-notch customer service and support to clients, resolving issues, and addressing concerns. Your responsibilities will include receiving and processing returns, unpacking incoming warranty and non-warranty repairs, logging products into tracking systems, verifying product status, and delivering repaired products to customers. You will also handle customer inquiries, manage inventory, and perform various administrative tasks.

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Required Skills and Qualifications

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To succeed in this role, you should possess excellent communication and interpersonal skills, be able to multitask and prioritize effectively, and demonstrate strong analytical skills. A high school diploma or equivalent is required, along with 2 years of experience in customer service. You should also have experience with Excel, Access, and MS Word, as well as excellent phone etiquette.

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About Kelly

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Kelly is a company that values diversity, equity, and inclusion. We are committed to creating a work environment that is inclusive and respectful of all employees. Our goal is to connect people with great opportunities that work for them, and we strive to provide limitless opportunities for growth and development.

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Become a Part of Our Team

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If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Join our team and take the first step towards a rewarding career as an Electronic Customer Care Representative.



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