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Software Quality Assurance Manager
1 month ago
CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services.
We are seeking a Manager of Software Quality to develop, establish, and enforce quality, release, process, and architecture standards for the information technology services within the organization.
This role will oversee the Quality, Release, and Application Architecture functions, directing research and development in support of business cases, proposed projects, and system requirements over the course of the software development lifecycle.
The ideal candidate will apply proven analytical and problem-solving skills to help validate IT processes and ensure careful testing in order to maximize the benefit of business investments in IT initiatives.
Key Responsibilities:
- Provide leadership and guidance to the quality engineering team, overseeing test planning, execution, automation, and continuous improvement initiatives.
- Manage a team of onshore and offshore QA leads, automation engineers, and manual testers.
- Drive automation efforts for API, Web, and mobile testing, integrating automated tests into CI/CD pipelines, and ensuring efficient and reliable testing processes throughout the Agile SDLC.
- Own the planning, execution, and reporting of all testing activities for the digital enablement value stream.
- Track key quality metrics to determine release readiness, quality test coverage, and defect rates and provide regular reports and insights to stakeholders.
- Identify areas for process improvement, automation opportunities, and efficiency gains in quality practices, and drive initiatives to enhance overall testing effectiveness and efficiency.
- Collaborate with Development, DevOps, Product Management, and senior leadership to prioritize testing efforts and align quality goals.
- Champion learning, growth, engagement, and continuous improvement for yourself and others in the organization.
Requirements:
- Seven years of relevant experience required.
- Proven experience in leading and managing quality engineering teams, including recruitment, training, performance management, and career development.
- Strong leadership skills with the ability to inspire, motivate, and mentor teams towards achieving business and organizational goals and driving continuous improvement.
- In-depth knowledge of test automation frameworks and tools.
- Skilled in at least one programming language, such as JavaScript, Python, or C#.
- Knowledge of DevOps best practices and experience with tools such as Azure DevOps, GitHub Actions, GitLab CI/CD, etc.
- Bachelor's degree is required.
CLA is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability status, protected veteran status, national origin, or any other characteristic protected by law.
