Healthcare Support Specialist

3 weeks ago


Dallas, Texas, United States Parkland Health and Hospital System (PHHS) Full time
Patient Care Coordinator Job Description

At Parkland Health and Hospital System (PHHS), we are committed to providing exceptional patient care and service. As a Patient Care Coordinator, you will play a vital role in ensuring the smooth operation of our healthcare facilities.

Key Responsibilities:

  • Coordinate patient care and clerical needs by acting as the primary contact for the unit.
  • Perform phlebotomy tasks and conduct lab draws as needed.
  • Assist and respond to information requests from doctors, nurses, patients, and patient families.
  • Provide basic hygiene care, injections, venipunctures, and other patient care activities under the direction of a Registered Nurse.
  • Serve as a patient advocate by responding to patient needs and special requests.
  • Prepare and process patient files, including entering, sorting, and updating information.
  • Monitor patient status and respond to changes in condition by notifying and assisting nurses and other health team members.
  • Admit, transfer, and discharge patients by creating charts, checking rooms, and receiving, logging, and storing patient valuables.

Requirements:

  • One year of experience in a healthcare setting.
  • Current Heartsaver CPR course completion card within 90 days of hire.
  • Ability to communicate effectively with all employees, patients, and families.
  • Flexibility and ability to set priorities.
  • Enthusiasm and eagerness to perform a variety of assigned duties.

About Parkland Health and Hospital System (PHHS):

Parkland Health and Hospital System (PHHS) is a tobacco and smoke-free campus. We are committed to providing a safe and healthy work environment for our employees and patients. We prohibit discrimination based on age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status.



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