Hotel Attendant
4 weeks ago
As a Guest Room Attendant with Shaner Hotel Group, you will be responsible for ensuring the highest level of cleanliness and quality in our guest rooms. This includes cleaning and servicing assigned rooms, maintaining standards of quality and cleanliness, and observing all house and safety rules. You will also be responsible for handling guest complaints and ensuring guest satisfaction.
Responsibilities
- Clean and service assigned guest rooms, ensuring the hotel's established standards of cleanliness.
- Maintain standards of quality and cleanliness throughout daily assignments.
- Observe all house and safety rules, housekeeping room procedures, and security procedures.
- Handle guest complaints and ensure guest satisfaction.
- Complete additional deep cleaning and seasonal cleaning functions as scheduled.
Requirements
- Minimum one year cleaning experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Knowledge of proper chemical handling.
- Bilingual English/Spanish a plus.
About Us
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website.
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