Sr. Collections Specialist, Business Development and Finance Expert
1 week ago
Goodwin Procter LLP is a leading law firm that values innovation, integrity, and collaboration. We are seeking an experienced Senior Collection Specialist to join our Global Operations Team.
About the RoleWe are looking for a skilled professional with a proven track record in financial/billing software packages and finance/accounting organizational operations. As a Sr. Collection Specialist, you will be responsible for developing strong working relationships with assigned Partners to provide best-in-class customer service support for all related client collection needs.
You will assist in managing day-to-day collections operations for assigned partners, identify problems or issues in processes, and implement solutions to bring bottom-line results. You will interface with varying levels of management, clients, and staff, and must be resourceful in developing alternative solutions and meeting deadlines in a real-time, fast-paced environment.
Your responsibilities will include interacting and supporting billing attorneys and partners to review the status of unpaid bills, direct contact with clients regarding past-due accounts and invoices, and monitoring payment arrangements to ensure compliance with payment terms.
Key Responsibilities- Manage day-to-day collections operations for assigned partners
- Identify and implement process improvements to increase efficiency and productivity
- Interface with various stakeholders, including management, clients, and staff
- Develop and maintain positive relationships with assigned Partners and clients
To be successful in this role, you will need:
- Excellent organizational, interpersonal, and communication skills
- A minimum of 3-5 years' experience with financial/billing software packages and finance/accounting organizational operations
- Strong writing skills and ability to provide high-level customer service in a fast-paced environment
- Ability to handle a high volume of tasks while maintaining attention to detail and prioritizing as necessary
Goodwin Procter LLP offers a competitive compensation package, including:
- An estimated salary range of $92,000 - $138,000 per year, based on location and experience
- Flexible work arrangements and hybrid work schedule
- Health, dental, and vision insurance
- Life and disability insurance
- Retirement & Savings Plan
- Emergency back-up child and adult care
- Paid vacation, sick time off, and holidays
- Professional development and career advancement opportunities
- Employee recognition and reward programs
- Employee wellness and assistance programs
- Employee discounts and perks
Goodwin Procter LLP is a leading law firm that values innovation, integrity, and collaboration. We have offices across the United States and Europe, and we are committed to providing exceptional service to our clients. Our team is comprised of talented professionals who share a passion for delivering outstanding results in a fast-paced and dynamic environment.
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