Upstream Sales Associate
6 days ago
About the Role:
This position is responsible for the management of customer orders from receipt of order to shipment of product.
Main Responsibilities:
- Communicates daily with customers via various channels.
- Enters customer orders into the order entry system within the same business day.
- Promotes and supports sales promotions and initiatives.
- Collaborates with the regional sales force and other field staff to deliver exceptional customer service.
- Works closely with other departments such as credit, billing, shipping, purchasing, technical service, and warranty to ensure timely product delivery.
- Resolves customer complaints and issues and assists in locating and identifying replacement parts.
- Provides same-day responses to customer inquiries regarding product backorder status and scheduled delivery dates.
- Processes credit and return requests and performs daily maintenance to customer orders to ensure timely delivery based on customer demand.
Requirements:
- High School diploma or equivalent combined education and experience.
- Experience related to customer service and high-volume calls.
- Proficiency in a Windows operating environment, including email and Microsoft Office software.
- Strong interpersonal skills and decision-making abilities.
- Effective and professional communication and organization skills.
- Strong conflict resolution skills.
- Ability to work effectively in a high-volume fast-paced environment.
About Johnson Controls:
JCI employees are valued members of the Johnson Controls family, dedicated, skilled, and passionate individuals who contribute to the success and growth of our company. We prioritize creating a positive and inclusive work environment that fosters collaboration, innovation, and personal development. Our employees are encouraged to voice their ideas and opinions, knowing that they will be heard and valued. We believe in investing in our employees' well-being, providing competitive salaries, comprehensive benefits packages, and opportunities for career advancement. With a strong emphasis on safety and a commitment to sustainability, JCI employees play a crucial role in shaping a smarter, healthier, and more sustainable future for buildings and communities worldwide.
-
Home Team Associate
7 days ago
Madison, Alabama, United States Walmart Full timeAbout the RoleAs a Home Team Associate at Walmart, you will play a key role in delivering exceptional customer service and creating a positive shopping experience for our customers. Your primary responsibility will be to greet customers on the sales floor, offer assistance, and recommend merchandise based on their needs and preferences.Key...
-
Sales Representative
7 days ago
Madison, Alabama, United States Rack Room Shoes Full timeJob SummaryWe are seeking a highly skilled and customer-focused Sales Associate to join our team at Rack Room Shoes. As a key member of our sales team, you will be responsible for delivering exceptional customer service, meeting sales goals, and maintaining a high level of product knowledge.
-
Insurance Sales Development Associate
7 days ago
Madison, Alabama, United States Brian Wiggins - State Farm Agent Full timeJob OverviewBrian Wiggins - State Farm Agent is a reputable insurance agency seeking a results-driven professional to contribute to its growth. This opportunity presents a chance to build a successful career in sales and customer relationships.
-
Customer Service Associate
3 days ago
Madison, Alabama, United States Ollie's Bargain Outlet, Inc. Full timeJob ResponsibilitiesGreet and acknowledge every customer as they enter and exit the store.Know all products, promotions, and advertisements for customer questions.Assist with receiving the truck and pricing items.E nsure all product in the department is merchandised & recovered.Estimated SalaryBased on national averages and market conditions, the estimated...
-
Sales Floor Team Member
3 days ago
Madison, Alabama, United States Ollie's Bargain Outlet, Inc. Full timeCompany OverviewOllie's Bargain Outlet, Inc. is a leading American closeout retailer with a focus on providing customers with incredible value every day through our assortment of products at unbeatable prices.Job DescriptionAs a Retail Sales Associate, you will play a critical role in delivering an exceptional shopping experience for our customers by...
-
Customer Experience Associate
1 week ago
Madison, Alabama, United States Rack Room Shoes Full timeAbout the RoleThe ideal candidate will have excellent communication skills, a positive attitude, and a passion for providing outstanding customer experiences. You will work closely with store management to achieve sales targets, maintain a clean and organized store environment, and develop your product knowledge to ensure excellent customer support.
-
Community Relations Associate
7 days ago
Madison, Alabama, United States Alabama Credit Union Full timeJob OverviewWe are seeking a highly motivated and results-driven individual to join our team as a Financial Experience Specialist. This role will be responsible for engaging with members, assisting with loan requests, and providing a relationship-building experience.The ideal candidate will have excellent communication and interpersonal skills, be able to...
-
Customer Service Specialist
1 week ago
Madison, Alabama, United States Duluth Trading Company Full timeAt Duluth Trading Company, we're seeking a Customer Service Specialist to join our team. In this role, you'll be the face of our company, providing exceptional customer service and ensuring that every interaction is a positive one.Job OverviewThis is a seasonal Retail Associate position, with opportunities for advancement. As a key member of our sales floor...
-
Visual Communications Specialist
7 days ago
Madison, Alabama, United States AEG Full timeAEG is seeking a skilled Visual Communications Specialist to join our team in Madison, Alabama.Job DescriptionWe are looking for an experienced Graphic Design Associate to contribute to delivering an exceptional fan experience at Toyota Field. As a key member of our production crew, you will work on enhancing the brand and atmosphere at Toyota Field and...
-
Technician - Biomanufacturing, Upstream
3 months ago
Madison, United States Catalent Full timeTechnician - Biomanufacturing, Upstream Catalent is a global, high-growth, public company and a leading partner for the pharmaceutical industry in the development and manufacturing of new treatments for patients worldwide. Your talents, ideas, and passion are essential to our mission: to help people live better, healthier lives. Catalent Biologics is...
-
Sales Associate
2 months ago
Madison, United States 7-Eleven Full time7-eleven - 2216 University Ave [Sales Associate / Team Member] As a Sales Associate at 7-Eleven, you'll: Provide prompt, efficient and courteous customer service; Drive sales through effective communication with customers; Maintain a clean, customer friendly environment in your franchisee's store; Ring sales and maintain cash control; Perform all regular...
-
Sales Associate
2 months ago
Madison, United States Madewell Full timeMadewell - Hilldale - Madewell [Sales Associate / Team Member] As a Sales Associate at Madewell, you'll: Drive sales by exceeding selling and service expectations; Help welcome everyone into the Madewell community, create genuine connections, become an expert on all things denim, and help customers express their authentic selves; Complete training, use...
-
Sales Associate
7 months ago
Madison, United States PPG Industries Full timeGreet and assess needs of wholesale and retail customer as they come into the store offering solutions. Mix, tint, and match paint to customer request. Safely move, load, and unload products for stocking, delivery, and order processing. Ensure store Sales Associate, Associate, Sales, Store Manager, Manufacturing
-
Sales Associate
2 months ago
Madison, United States Petco Full timePetco - 175 Grandview Blvd [Sales Associate / Team Member] As a Sales Associate at Petco, you'll: Provide quick and courteous service to all guests; Determine the needs of guests and share product knowledge to suggest the appropriate merchandise and services; Maintain familiarity with current store promotions and special services; Engage with customers...
-
Sales Associate
2 months ago
Madison, United States Petco Full timePetco - 8213 Highway 72 W [Sales Associate / Team Member] As a Sales Associate at Petco, you'll: Provide quick and courteous service to all guests; Determine the needs of guests and share product knowledge to suggest the appropriate merchandise and services; Maintain familiarity with current store promotions and special services; Engage with customers...
-
Sales Associate
4 weeks ago
Madison, United States Walmart Full timeWalmart - 2151 Royal Ave - [Retail Sales / Store Associate / Team Member / from $14 to $26-hr] - As a Sales Associate at Walmart, you'll: Walk up to 5 miles each day while fulfilling online customer orders; Review customer orders, locate and select merchandise on the salesfloor; Ensure customer orders are filled accurately; Smile, greet, and thank customers...
-
Sales Associate
2 months ago
Madison, United States Walmart Full timeWalmart - 7202 Watts Rd - [Retail Sales / Store Associate / Team Member / from $14 to $26-hr] - As a Sales Associate at Walmart, you'll: Walk up to 5 miles each day while fulfilling online customer orders; Review customer orders, locate and select merchandise on the salesfloor; Ensure customer orders are filled accurately; Smile, greet, and thank customers...
-
Sales Associate
2 months ago
Madison, United States Walmart Full timeWalmart - 8650 Madison Blvd - [Retail Sales / Store Associate / Team Member / from $14 to $26-hr] - As a Sales Associate at Walmart, you'll: Walk up to 5 miles each day while fulfilling online customer orders; Review customer orders, locate and select merchandise on the salesfloor; Ensure customer orders are filled accurately; Smile, greet, and thank...
-
Sales Associate
2 months ago
Madison, United States Walmart Full timeWalmart - 2232 Gallatin Pike - [Retail Sales / Store Associate / Team Member / from $14 to $26-hr] - As a Sales Associate at Walmart, you'll: Walk up to 5 miles each day while fulfilling online customer orders; Review customer orders, locate and select merchandise on the salesfloor; Ensure customer orders are filled accurately; Smile, greet, and thank...
-
Sales Associate
2 months ago
Madison, United States Walmart Full timeWalmart - 127 Grandview Blvd - [Retail Sales / Store Associate / Team Member / from $14 to $26-hr] - As a Sales Associate at Walmart, you'll: Walk up to 5 miles each day while fulfilling online customer orders; Review customer orders, locate and select merchandise on the salesfloor; Ensure customer orders are filled accurately; Smile, greet, and thank...
-
Sales Associate
2 months ago
Madison, United States Walmart Full timeWalmart - 1681 Eatonton Rd - [Retail Sales / Store Associate / Team Member / from $14 to $26-hr] - As a Sales Associate at Walmart, you'll: Walk up to 5 miles each day while fulfilling online customer orders; Review customer orders, locate and select merchandise on the salesfloor; Ensure customer orders are filled accurately; Smile, greet, and thank...
-
Sales Associate
2 months ago
Madison, United States Paradies Lagardère Full timePosition Description POSITION TITLE: Sales Associate - Platform EMPLOYMENT CLASSIFICATION: Non-Exempt Position Reports To DEPARTMENT: Sales Associate Position Description Summary A Sales Associate is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Sales...
-
Sales Associate
2 months ago
Madison, United States Walmart Full timeWalmart - 6067 N Ridge Rd - [Retail Sales / Store Associate / Team Member / from $14 to $26-hr] - As a Sales Associate at Walmart, you'll: Walk up to 5 miles each day while fulfilling online customer orders; Review customer orders, locate and select merchandise on the salesfloor; Ensure customer orders are filled accurately; Smile, greet, and thank customers...
-
Sales Associate
2 months ago
Madison, United States Walmart Full timeWalmart - 567 Ivy Tech Dr - [Retail Sales / Store Associate / Team Member / from $14 to $26-hr] - As a Sales Associate at Walmart, you'll: Walk up to 5 miles each day while fulfilling online customer orders; Review customer orders, locate and select merchandise on the salesfloor; Ensure customer orders are filled accurately; Smile, greet, and thank customers...
-
Sales Associate
2 months ago
Madison, United States Walmart Full timeWalmart - 109 Gallatin Pike N - [Retail Sales / Store Associate / Team Member / from $14 to $26-hr] - As a Sales Associate at Walmart, you'll: Walk up to 5 miles each day while fulfilling online customer orders; Review customer orders, locate and select merchandise on the salesfloor; Ensure customer orders are filled accurately; Smile, greet, and thank...
-
Sales Associate
2 months ago
Madison, United States Walmart Full timeWalmart - 8580 Hwy 72 W - [Retail Sales / Store Associate / Team Member / from $14 to $26-hr] - As a Sales Associate at Walmart, you'll: Walk up to 5 miles each day while fulfilling online customer orders; Review customer orders, locate and select merchandise on the salesfloor; Ensure customer orders are filled accurately; Smile, greet, and thank customers...
-
Sales Associate
3 months ago
Madison, United States Blain's Farm & Fleet Full timeBlain's Farm & Fleet - 2202 South Stoughton Road [Retail Sales / Team Member] As a Sales Associate at Blain's Farm & Fleet, you'll: Set and remove Ad prices for the appropriate sales and check for pricing accuracy; Maintain displays and face shelved products; Utilize computers to determine product delivery and inventory levels; Be responsible for planograms...
-
Sales Associate
2 months ago
Madison, United States Paradies Lagardère Full timePosition DescriptionPOSITION TITLE: Sales Associate - PlatformEMPLOYMENT CLASSIFICATION: Non-ExemptPosition Reports ToDEPARTMENT: Sales AssociatePosition Description SummaryA Sales Associate is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Sales Associate...
-
Seasonal Sales Associates
1 month ago
Madison, United States TJX Companies Full timeHalf of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adventure. Same with working here. Its an environment of endless possibilities, where everyone is empowered to think on their feet, e Sales Associate, Seasonal Sales Associate, Customer Experience, Seasonal, Associate, Sales, Retail