Product Quality Assurance Engineer

4 days ago


Buffalo Grove, Illinois, United States NCW Full time

As a Product Quality Assurance Engineer at NCW, you will play a critical role in ensuring the quality and integrity of our manufactured products. In this dynamic position, you will be responsible for planning and managing the assurance of quality for products manufactured and distributed by our Buffalo Grove facility.

The ideal candidate will possess a B.S. degree in Industrial, Mechanical, or Quality Engineering, with strong knowledge and practical experience with mechanical design principles, UL/cUL/CE, JIS, NEMA, or other international standards and protocols, as well as ISTA packaging compliance standards related to Drop and Vibration Testing.

Your key responsibilities will include solving complex quality issues, performing and analyzing root causes of failures, creating corrective action plans, authorizing recalls if necessary, analyzing product impact on production stoppages and customer requirements, planning and managing seamless introduction of new products from design phase to volume production, creating project launch schedules, coordinating regular launch status meetings, preparing and controlling all product-related master data, creating manufacturing work instructions, implementing line balancing, advising the design team regarding manufacturability, training employees, coordinating the construction of engineering prototypes, etc.

Additionally, you will plan and coordinate requests for customer-specified products, evaluate product design, develop necessary procedures/processes, establish customer promise dates, analyze quality data and trends, create quality performance reports for customers and internal use, interface with customers to determine root causes of failures, communicate corrective actions to customers, consult on factory equipment and factory layouts, consult on packing methods for shipment of products according to ISTA standards and guidelines, lead ISO and customer audits, oversee and train internal auditor base, control internal activities, execute external audits that relate to certification agencies such as UL, CE, TUV, etc., communicate and follow-up with auditing agencies and customers to resolve open issues.

In terms of salary, we estimate an annual salary of approximately $80,000-$110,000 based on industry standards and location factors.

This is an exciting opportunity to join a company dedicated to elevating the quality of life of its employees, clients, and communities, while working on challenging projects that make a real impact.



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