Food and Beverage Operations Manager

5 days ago


Savannah, Georgia, United States Chatham Bars Inn Full time
Restaurant Maître D' Opportunity at Chatham Bars Inn

We are seeking a seasoned Food and Beverage Operations Manager to oversee the front of house operations and manage all aspects of our assigned outlet. The ideal candidate will possess a strong background in dining room management, excellent customer service skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Greeting guests and assigning tables with a warm and welcoming demeanor
  • Overseeing the food & beverage front of house staff to ensure seamless service delivery
  • Handling guest complaints in a professional and courteous manner
  • Contribute to the achievement of F&B revenue goals by increasing guest count and total revenue while maintaining quality of service
  • Reviewing staffing needs daily and weekly for efficient management of labor cost
  • Ensuring accountability for successful execution of all operating systems (requisitions, weekly and daily inventory) that impact the efficiency of the operation
  • Ensuring proper execution of all accounting functions (proper guest check procedures, comp and void procedures, and proper event check posting)

Requirements:

  • A minimum of 1 year supervisory/management experience in a similar role
  • A minimum of 1 year experience in dining room management
  • The ability to work weekends and holidays as required
  • Superior customer service skills and a passion for delivering exceptional guest experiences
  • The ability to stand for long periods of time and lift up to 40 lbs
  • Strong attention to detail and organizational skills
  • Basic computer skills and experience with Excel, Outlook, Micros, Open Table, and Delphi preferred
  • Clear and concise written and verbal communication skills
  • A current TIPS Alcohol Certification or comparable alcohol service certification

What We Offer:

  • Competitive salary of $55,000 - $65,000 per annum based on experience
  • Employee discounts on hotel, dining outlets, spa, and farm products
  • Complimentary meals at the employee cafeteria
  • Free yoga and strength training classes
  • Health, dental, vision, and optional life insurance
  • Paid vacation, sick leave, and holidays


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