Guest Experience Ambassador

3 weeks ago


New Orleans LA USA, United States Marriott Full time

Job Summary

We are seeking a Guest Experience Ambassador to join our team at The Ritz-Carlton. As a Guest Experience Ambassador, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and unique.

Key Responsibilities

  • Process operational needs and address guest requests in a timely and efficient manner.
  • Complete reports and share the highlights of the local area with guests.
  • Move about the space and take a hands-on approach to work, standing, sitting, or walking for extended periods.
  • Ensure the delivery of the Gold Standards of The Ritz-Carlton, including our Employee Promise, Credo, and Service Values.

Requirements

  • High school diploma or equivalent.
  • No related work experience or supervisory experience required.
  • Ability to lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

About Us

The Ritz-Carlton is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in empowering our employees to be creative, thoughtful, and compassionate, and we offer a range of benefits and opportunities for growth and development.



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