RN, Care Advisor

1 month ago

Sebring, Florida, United States Chapters Health System Full time
Job Title: RN, Care Advisor

Chapters Health System is seeking a dedicated and compassionate RN, Care Advisor to join our team. As a key member of our interdisciplinary team, you will provide after-hours field visits to patients, families, and community partners, establishing and maintaining positive relationships with team members, patients/families, and referral resources.

Responsibilities:
  • Make after-hours visits to patients in their home, assisted living facility, nursing home, or hospital, anywhere within the assigned affiliate(s) territory.
  • Assess patient/family and identifies immediate needs and appropriate nursing interventions by phone and/or during visit.
  • Provide and manage direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up.
  • Prioritize, consult, refers, and collaborates with other professionals to promote quality and continuity of patient/family care.
  • Report changes in the patient's condition to appropriate members of the IDG or other health professionals.
  • Attend patient deaths; prepares body for transport; oversees disposal of medications; and provides bereavement support.
Requirements:
  • Current license as RN in the state where the employee will be working.
  • Minimum of one (1) year nursing experience; hospice or hospital experience preferred.
  • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system.
  • Ability to effectively communicate in English (verbal and written); bi-lingual in Spanish preferred.
  • Mobile Driver - Valid driver's license and automobile insurance per Company policy.
  • Reliable transportation to meet patients' needs.
  • Excellent critical decision making and problem-solving skills.
  • Excellent clinical and assessment skills.
  • Ability to use equipment with visual and auditory mechanisms.
  • Excellent time management skills with the ability to prioritize demands to meet patient service standards and deadlines.
  • Ability to effectively handle stressful situations professionally and calmly with exceptional customer service.
  • Strong patient service skills.
  • Information seeking / probing skills.
  • Accurate knowledge transfer.
  • Listening, understanding, and responding.
Competencies:
  • Satisfactorily complete competency requirements for this position.
Responsibilities of all employees:
  • Represent the Company professionally at all times through care delivered and/or services provided to all clients.
  • Comply with all state, federal and local government regulations, maintaining a strong position against fraud and abuse.
  • Comply with Company policies, procedures and standard practices.
  • Observe the Company's health, safety and security practices.
  • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
  • Use resources in a fiscally responsible manner.
  • Promote the Company through participation in community and professional organizations.
  • Participate proactively in improving performance at the organizational, departmental and individual levels.
  • Improve own professional knowledge and skill level.
  • Advance electronic media skills.
  • Support Company research and educational activities.
  • Share expertise with coworkers both formally and informally.
  • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Chapters Health System is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

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