Front Desk Operations Assistant

8 hours ago


Houston, Texas, United States CoralTree Hospitality Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Front Desk Manager to join our team at CoralTree Hospitality. As a key member of our Front Office operations, you will play a critical role in ensuring the smooth day-to-day management of our hotel's front desk operations.

Key Responsibilities
  • Assist with the management of front desk operations, including coordinating with team members and ensuring seamless guest experiences.
  • Participate in daily pre-shift meetings to discuss operational plans and address any concerns or issues.
  • Collaborate with the Front Desk Manager and other team members to achieve operational excellence and drive guest satisfaction.
  • Develop and maintain effective relationships with all team members, including those in high-impact areas such as reservations and guest services.
Requirements
  • Proven experience in a front office or hospitality management role.
  • Excellent communication and interpersonal skills, with the ability to effectively interact with guests and team members.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Ability to work effectively in a fast-paced environment and adapt to changing circumstances.


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