Overnight Bell Staff Ambassador

4 weeks ago


Richmond, Virginia, United States The Jefferson Hotel Richmond Full time
Job OverviewAs a key member of our nighttime team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our visitors.

Key Responsibilities

  • Greet guests and transport luggage to and from rooms
  • Explain hotel facilities, services, and operations to guests
  • Offer hotel services and complete guest/visitor deliveries and messages as required
  • Store and retrieve luggage and articles of clothing or personal items
  • Handle group arrivals, pick up laundry, and welcome guests as Doorman
  • Provide Valet Parking Services as needed

Requirements

  • Must be able to work 11pm-7am, with initial training during the daytime
  • Must have a valid Virginia Driver's License and 0+ points on driving record
  • Ability to work with guests in a friendly, stellar, and professional manner
  • Effective handling of guest issues with a positive result

This is a part-time position, working on Thursday, Friday, and Saturday nights.


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