Field Service Representative

2 weeks ago


Albuquerque, New Mexico, United States Eaton Full time
About the Role

Eaton's ES AMER ESS division is currently seeking a highly skilled Field Service Representative to join our team.

Job Summary

We are looking for a motivated and experienced individual to work on assigned projects for electrical equipment, delivering technical solutions to customers and performing complex engineering assignments. The ideal candidate will have a strong background in electrical or mechanical industry experience and be proficient in test equipment operation, troubleshooting techniques, and protective relays.

Key Responsibilities
  • Work on assigned projects for electrical equipment
  • Deliver technical solutions to customers
  • Perform complex engineering assignments, including equipment or product design, testing of materials, process studies, or research investigations
  • Display proficiency in test equipment operation, troubleshooting techniques, protective relays, power quality measurements, disaster recovery, rotating machinery, and protection & control design
  • Generate timely and accurate service reports on work, product performance, and warranties
Team Benefits
  • Guaranteed 40-hour base pay, eligible for overtime and travel premiums
  • Career growth, mentorship, and safety training
  • Company vehicle, toolkit, and phone
  • Tuition assistance for ongoing learning
  • Leads program with bonus pay
  • Opportunities across 32 service branches
Position Success Criteria
  • Successfully complete and maintain compliance with Eaton's safety program and policy
  • Submit to periodic customer required background and drug screenings
  • Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements
  • This position requires you to drive an Eaton vehicle
  • Understands 3-phase power systems and low, medium, and high voltage power distribution equipment
  • Practices electrical safety measures
  • Performs physically demanding tasks, including standing, walking, stooping, squatting, kneeling, and reaching above, to, and below shoulder level, lifting, carrying, pushing, pulling, and using hands to handle and feel
Qualifications
  • High School Diploma or GED equivalent or higher with minimum 2 years of electrical or mechanical industry experience, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 5 or more years of experience evaluating and servicing electrical distribution or control systems
  • Must be able to work in the US without corporate sponsorship now or in the future
  • No relocation offered. Only candidates within a 300-mile radius of Albuquerque, NM will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation
  • Must possess a valid driver's license
Preferred Qualifications
  • Bachelor's degree in Engineering from an accredited institution
  • Minimum of 1 year of field service evaluating and servicing electrical distribution or control systems
  • Electrical or General Contractor's License
  • Professional Engineering License
  • Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
  • Experience performing power quality measurements, troubleshooting, analysis as well as protective relays
  • NICET/NETA certification


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