Cloud Operations Director
5 days ago
Transforming the Future of McDonald's Technology
McDonald's Corporation is committed to innovation and excellence in technology. As a leading global omni-channel restaurant brand, we are accelerating our growth strategy, Accelerating the Arches, to meet the evolving needs of our customers.
We are seeking an exceptional Cloud Operations Director to join our Global Technology Infrastructure & Operations team. This role will be instrumental in shaping the future of our cloud platform engineering and site reliability engineering teams.
About the Role
The Cloud Operations Director will lead the strategic and tactical needs for McDonald's Cloud Platform Engineering and Site Reliability Engineering teams. You will work closely with various partners and stakeholders across the globe to deliver modern and relevant technology that supports the way McDonald's works.
Key Responsibilities
- Lead assessments and vendor selections to develop and deploy pioneering platform tools and services, spanning beyond traditional technology to deliver value.
- Develop and deliver a cohesive vision, strategy, and roadmaps for SRE and Operations in partnership with cross-functional teams.
- Partner with technical product managers, architects, and engineers to employ Site Reliability Engineering principles to improve reliability, reduce incident response times, and support increased workloads while maintaining support costs.
- Supervise and ensure the accuracy, quality, security, and usability of all infrastructure platforms.
- Communicate ideas effectively to a wide range of audiences, including Directors, Senior Directors, and VPs.
- Decompose sophisticated problems into straightforward solutions and bring strong, data-driven business and technical judgment to decisions.
What We Offer
This role offers a competitive salary of $168,350 - $218,860 per year. Additionally, you will have opportunities to grow your career within a dynamic organization, working with a diverse team of talented individuals.
Requirements
To succeed in this role, you will need:
- Experience leading technical priorities relevant to Operations practices and driving strategic architectural initiatives.
- A consistent track record of delivering successful SRE technology and infrastructure projects to decrease cost, improve reliability, and reduce incident response time.
- Demonstrated ability to build and grow high-performing technical teams, including technical product managers, architects, and engineers.
- Strong analytical and quantitative skills to use hard data and metrics to back up assumptions, develop product strategy, cases, and measure success/value realization.
- Excellent written communication, presentation, and interpersonal skills to convey sophisticated ideas in easy-to-understand business-friendly language.
About McDonald's Corporation
McDonald's is an equal opportunity employer committed to diversity and inclusion. We promote an inclusive work environment that creates feel-good moments for everyone. If you need assistance accessing or reading this job posting, please contact us.
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