Campus Store Director
1 week ago
As a key member of the Follett team, you will be responsible for driving sales growth and delivering exceptional customer service in our campus store. Your leadership skills will be essential in executing operating plans and daily operations, including sales promotions, special events, and merchandise displays.
Partner with our Regional Manager to review store financials and adjust strategies to meet annual sales targets. Ensure the security of company assets and the safety of associates and customers, and adherence to company policies.
Develop and maintain relationships with customers, faculty, staff, administrators, vendors, and One Team Center staff to share information and improve market share.
","Campus Relationships": "Build strong relationships with the campus community, including facilitation of campus and/or community events, day-to-day communication of store operational activities, and strategic partnership reviews.
Ensure campus outreach and engagement, and participate in Bookstore Advisory Committees to drive business results.
","Talent Management": "Lead cross-functional teams of engaged team members, focusing on talent development, performance management, and a culture of accountability.
Recruit, train, coach, and develop all team members to drive operational standards and business results.
","Customer Service": "Partner to create and maintain an engaging customer service culture, focused on solutions-based selling and an exceptional customer experience.
Answer routine inquiries and handle escalated complaints, ensuring the store is neat, clean, and orderly.
","Other duties": "Perform other duties as assigned to support general store operations.
"},"Requirements": {"Education": "Bachelor's Degree or Equivalent.
","Experience": "3-5 years of retail management or strong customer service experience.
","Skills": "General Computer Skills, Academic retail experience is a plus, Strong organizational, time management, and problem-solving skills, Vital customer service, communication, and presentation skills, Strong analytical skills and financial acumen, Advanced relationship building, a demonstrated ability to influence a team, and customer outreach.
","Travel": "Minimal - less than 10%.
"}}-
Campus Store Director
2 weeks ago
Tallahassee, Florida, United States Follett Full timeJob TitleCampus Store Director - Tallahassee CC BookstoreLocationTallahasseeOverviewJob DescriptionPosition OverviewAs a Campus Store Director, you will provide leadership for all facets of store operations. You will be responsible for inspiring teams to consistently drive results through sales growth while delivering the highest level of brand and...
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Campus Store Director
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Marketing Director
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Marketing Director
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Retail Store Manager
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Tallahassee, Florida, United States Follett Full time{"h1": "Campus Store Manager Job Description", "p": "At Follett, we are committed to providing exceptional customer service and creating a positive shopping experience for our customers. As a Campus Store Manager, you will play a key role in leading our store operations and ensuring that our customers receive the best possible service. Responsibilities: *...
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