Network Infrastructure Architect

7 days ago


Port William, Ohio, United States Everstaff Full time
Job Description

This role is responsible for the implementation, ongoing support, and maintenance of network and server infrastructure.

  • Key Responsibilities:
  • Design, implement, and provide ongoing support for the network, including Cisco switches, wireless devices, and Juniper firewalls.
  • Oversight of physical and virtual server environments (VMware) to ensure smooth operation and timely issue resolution.
  • Maintenance and support of server-based applications, such as Microsoft Exchange, Active Directory/DNS, System Center Configuration Manager (CM), and business-critical applications.
  • Serving as an escalation point for IT Specialists, assisting in resolving complex network issues and providing basic training to junior team members.
  • Development and maintenance of comprehensive documentation for all network and server infrastructure implementations, including updates for existing systems.
  • Management of workstation and network hardware installation, maintenance, and troubleshooting, including PCs, printers, and scanners.
  • Collaboration with vendors to resolve hardware and software issues in a timely manner.
  • Oversight of hardware and software system installation, ensuring systems are up-to-date and secure.
  • Troubleshooting and analysis of network-related issues, identifying root causes and implementing effective solutions.
  • User expectations management, feedback gathering on network performance, and continuous network improvements.
  • Overseeing software licensing compliance, monitoring software distribution, and maintaining accurate asset management records.
  • Providing Level-2 support to the Help Desk team and system users, ensuring timely resolution of IT issues.
  • Technical assistance, training, and guidance to fellow Information Systems team members and end-users.


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