Retail Sales Associate

2 days ago

Williamsburg, Virginia, United States Columbia Sportswear Full time
About the Role

Columbia Sportswear is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a visually appealing store environment, and driving sales growth through effective product knowledge and sales techniques.

Key Responsibilities
  • Provide exceptional customer service, responding to consumer inquiries and resolving issues in a timely and professional manner.
  • Maintain a high level of product knowledge, staying up-to-date on new products, features, and benefits to effectively communicate with consumers.
  • Contribute to a positive and inclusive store environment, promoting a culture of teamwork and respect among colleagues.
  • Support visual merchandising efforts, ensuring a visually appealing store environment that showcases products in an attractive and engaging manner.
  • Process sales transactions accurately and efficiently, handling cash, credit card transactions, and returns/exchanges.
  • Contribute to store profitability by maintaining accurate inventory levels, processing merchandise efficiently, and adhering to company policies and procedures.
Requirements
  • No specific education required (High School Diploma or GED preferred)
  • 2 (or less) years of experience in a position or specialization
  • Experience interacting with and serving consumers
  • Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools
  • 16 years of age or older
Work Environment
  • Frequently in a more active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
  • Occasionally requires the ability to work in a place.
  • Ability to communicate clearly with others.
  • Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts.

Columbia Sportswear is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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