Curbside Experience Specialist
5 days ago
**Job Summary**
The Dirty Buffalo is seeking a highly skilled and customer-focused Curbside Experience Specialist to join our team. In this role, you will be responsible for providing exceptional service to our guests through our take-out and curbside pick-up operation, which accounts for up to 50% of our business.
As a key member of our front-of-house team, you will receive orders from guests in the parking lot or at the counter, online, or by telephone and prepare the orders for pick-up. Your attention to detail and excellent communication skills are crucial in ensuring that every guest has a positive experience with The Dirty Buffalo.
**Key Responsibilities**
- Promote and execute our mission by providing genuine hospitality to every guest, every time.
- Execute all directives from management throughout your shift.
- Take orders accurately and efficiently, verifying them with each guest before preparing their order.
- Pack food items in to-go bags, provide plastic-ware and napkins, and ensure that every order is prepared to the highest standards.
- Deliver food and beverages from the kitchen to guests in a timely manner.
- Process payments and provide change as needed.
- Maintain a clean and organized work station at all times.
**Requirements**
- Able to communicate and understand the predominant language(s) of our guests.
- Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
- Ability to work well under pressure, be professional, efficient, detail-oriented, and courteous.
- Strong communication and customer service skills.
**Benefits**
- A competitive salary of $15.00 - $18.00 per hour, based on experience.
- Opportunities for career growth and development within The Dirty Buffalo.
- A fun and dynamic work environment with a team of like-minded individuals.
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