Curbside Experience Specialist

5 days ago


Chesapeake, Virginia, United States The Dirty Buffalo Full time

**Job Summary**

The Dirty Buffalo is seeking a highly skilled and customer-focused Curbside Experience Specialist to join our team. In this role, you will be responsible for providing exceptional service to our guests through our take-out and curbside pick-up operation, which accounts for up to 50% of our business.

As a key member of our front-of-house team, you will receive orders from guests in the parking lot or at the counter, online, or by telephone and prepare the orders for pick-up. Your attention to detail and excellent communication skills are crucial in ensuring that every guest has a positive experience with The Dirty Buffalo.

**Key Responsibilities**

  • Promote and execute our mission by providing genuine hospitality to every guest, every time.
  • Execute all directives from management throughout your shift.
  • Take orders accurately and efficiently, verifying them with each guest before preparing their order.
  • Pack food items in to-go bags, provide plastic-ware and napkins, and ensure that every order is prepared to the highest standards.
  • Deliver food and beverages from the kitchen to guests in a timely manner.
  • Process payments and provide change as needed.
  • Maintain a clean and organized work station at all times.

**Requirements**

  • Able to communicate and understand the predominant language(s) of our guests.
  • Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
  • Ability to work well under pressure, be professional, efficient, detail-oriented, and courteous.
  • Strong communication and customer service skills.

**Benefits**

  • A competitive salary of $15.00 - $18.00 per hour, based on experience.
  • Opportunities for career growth and development within The Dirty Buffalo.
  • A fun and dynamic work environment with a team of like-minded individuals.


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