Retail Loss Prevention Specialist

7 days ago


San Jose, California, United States T.J. Maxx Full time

Job Summary:

T.J. Maxx is seeking a highly skilled and detail-oriented Loss Prevention Detective to join our team. As a key member of our Asset Protection department, you will play a critical role in maintaining a secure and honest shopping environment.

Key Responsibilities:

  • Adhere to established shoplifter guidelines and policies to prevent and investigate incidents of theft and dishonesty.
  • Provide exceptional customer service to internal and external customers, ensuring a positive and respectful experience.
  • Promote a culture of honesty and integrity, maintaining confidentiality and upholding the highest standards of professionalism.
  • Observe, apprehend, and/or deter any acts of dishonesty from outside sources, utilizing effective communication and problem-solving skills.

Requirements:

  • Strong analytical and problem-solving skills, with the ability to think critically and make sound judgments.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • High school diploma or equivalent required; prior experience in loss prevention or a related field preferred.


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