Retail Banking Associate

4 weeks ago


Lexington, Kentucky, United States Heartland Bank and Trust Company Full time

As a Retail Banking Associate at Heartland Bank, you will play a key role in providing exceptional customer service and building strong relationships with our clients. Your primary responsibility will be to facilitate an excellent customer experience, engaging customers by name in a friendly and professional manner.

You will be responsible for building and fostering customer relationships by proactively identifying their needs and offering appropriate solutions. You will also be responsible for knowledge of and ability to provide products and services available through the retail banking branch, as well as completing transactions accurately and efficiently, including cash handling.

In addition to these responsibilities, you will be expected to comply with all policies and procedures to minimize the risk of fraud. If you enjoy building and fostering customer relationships and are passionate about providing exceptional customer service, we encourage you to apply for this role.

At Heartland Bank, we are committed to creating a workplace where inclusion is not only valued but prioritized. We are proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, disability, age, or any other non-merit based or legally protected grounds.

We offer a competitive benefit package, including vacation and other paid time off. If you are interested in this role, please submit your application.


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