Reservations Agent

4 weeks ago


Key Largo, Florida, United States Ocean Reef Club Full time
Job Summary:

We are seeking a highly skilled and detail-oriented Reservations Agent to join our team at Ocean Reef Club. As a key member of our sales team, you will be responsible for providing exceptional customer service to our members and guests, ensuring a seamless and memorable experience.

Key Responsibilities:
  • Provide accurate and timely information to members and guests regarding club policies, amenities, and procedures.
  • Process reservations, cancellations, and changes with precision and attention to detail.
  • Assist with delegate reservations for conferences and process rooming lists with accuracy.
  • Maintain a high level of knowledge of club policies, amenities, and procedures.
  • Ensure that all emails are responded to within 24 hours of receipt.
Requirements:
  • High school diploma required.
  • No experience necessary, but experience in a private club, large hotel, or resort is preferred.
  • Basic computer skills and typing skills are necessary.
  • Ability to work in a constantly changing environment and maintain a professional demeanor.
What We Offer:

Ocean Reef Club offers a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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