Luxury Jewelry and Timepiece Associate

4 weeks ago

Roswell, Georgia, United States Brown & Co Jewelry Full time
Job Description

Brown & Co. Jewelers is a leading luxury retailer specializing in high-end watches and fine jewelry. We are seeking a skilled and experienced Sales Associate to join our team.

Key Responsibilities:

  • Provide exceptional client service and build strong relationships to drive sales and loyalty.
  • Focus on relationship building through clienteling, sourcing new clients, and building long-term relationships with existing clients.
  • Present products to clients using storytelling and technical detail.
  • Organize jewelry and timepieces in the showroom to ensure a visually appealing and accessible presentation.
  • Facilitate sales transactions with professionalism and integrity.
  • Utilize CRM and other hardware and software as required.
  • Complete administrative tasks to support clients.
  • Assist with client repairs when necessary.
  • Meet KPIs and training requirements.
  • Ensure clients receive the best possible service.
  • Adhere to dress code standards.
  • Perform business-related travel as required.

Requirements:

  • 2 years of experience in luxury retail, luxury hospitality, or a related field.
  • Commitment to upholding partner brand expectations.
  • Excellent interpersonal and communication skills with a customer-centric mindset.
  • Ability to thrive in a fast-paced entrepreneurial environment with a passion for continuous learning and improvement.
  • Ability to work cross-functionally with different teams.
  • Highly organized with the ability to follow up in a timely manner.

Qualities:

  • Critical thinker
  • Optimistic
  • Grateful
  • Excellent verbal and written communication skills
  • Driven sales closer
  • Highly self-motivated

Education and Certification:

  • High school diploma

General Requirements:

  • Authorization to work in the United States
  • Ability to stand for long periods of time
  • Ability to lift packages/boxes up to 25 pounds

Brown & Co. Jewelers is an equal opportunity employer committed to diversity and inclusion in the workplace. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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