Comprehensive Healthcare Operations Director
21 hours ago
The Clinical Director at JAG Physical Therapy oversees the operational and administrative aspects of an outpatient clinic, ensuring adherence to healthcare regulations while delivering high-quality patient care. This senior leadership role involves monitoring clinical performance, managing financial resources, and promoting staff development and compliance.
Key Responsibilities:
- Meet clinic census goals and KPIs in collaboration with the Regional Clinical Director (RCD)
- Ensure compliance with federal and state employment laws in partnership with Human Resources
- Manage facility maintenance and upkeep
- Review and approve timecards through ADP to ensure adherence to labor regulations
- Collaborate with HR in hiring and training clinical staff, including evaluation of performance
- Address performance issues and escalate concerns to HR when necessary
- Monitor staff compliance and patient satisfaction
- Manage monthly budgets for visits, labor, and clinical supplies
- Oversee documentation audits, Medicare compliance, and patients approaching maximum medical reimbursement (MMR) caps
- Review WebPT schedules weekly and monitor unsigned notes
- Audit new patient evaluations weekly and manage expenses for staff
- Implement physician referral management strategies, including outreach visits and direct access reviews
- Manage clinical support staff expenses, scheduling, interviewing, and termination processes
- Maintain discharge policy adherence and oversee monthly clinical supply ordering
- Foster a culture of compliance and adhere to lost patient log workflow
- Hold regular meetings with the RCD and Operations Manager (OM)
Requirements:
- Bachelor's or Master's degree required; Doctoral degree preferred
- Professional license/certification required
- Valid CPR certification
- Minimum three years' clinical experience and two years' clinical supervision or program development experience preferred
- Knowledge of Prompt EMR system
- Strong analytical and problem-solving skills, with a keen sense of decision-making and judgment
- Effective communication and interpersonal skills, with the ability to build and maintain strong relationships with staff and stakeholders
Compensation: The estimated annual salary for this position is $120,000 - $150,000, depending on experience and qualifications.
Benefits:
- Competitive salary
- $7,500 sign-on bonus
- $2,500 relocation bonus
- Health, dental, and vision benefits
- HSA options for dependent care, medical, and commuter benefits
- $10,000 term life insurance benefit
- Up to four weeks of paid time off (PTO)
- 401(k) plan with company match
- Continuing education reimbursements
- MedBridge membership
- Annual review for growth opportunities
- Professional development growth tracks
- Tuition discounts for employees and their families
- TicketsAtWork and LifeMart company perks
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