IT Support Specialist

7 days ago


Nacogdoches, Texas, United States Nacogdoches County Hospital District Full time
Job Summary

We are seeking an experienced IT Support Specialist to join our team in Nacogdoches, TX. As a network technician, you will be responsible for troubleshooting and resolving complex technical issues, installing and managing data and voice networks, and providing exceptional customer service.

About Us

Nacogdoches Memorial Hospital is a leading healthcare provider in East Texas, celebrating over 90 years of caring for our community. We offer a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a retirement plan and employee assistance program.

Key Responsibilities
  • Troubleshoot user support inquiries, including hardware, software, and telecommunication issues
  • Answer incoming calls to the User Support group, solve initial inquiries from end-users, and route complex issues to the appropriate resource
  • Provide excellent customer service internally and externally, promoting teamwork and professionalism with a positive attitude
Qualifications
  • Must be able to read, write, and communicate effectively in English
  • Degree or certification in Computer Sciences or a related field preferred
  • Advanced proficiency in programming/interface preferred
  • Experience working in a healthcare environment preferred
Salary and Benefits

The estimated salary range for this position is $55,000-$70,000 per year, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a retirement plan and employee assistance program.



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