Customer Service Representative

6 days ago


Ambler, Pennsylvania, United States Jonathan Massari - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused professional to join our team as an Office Representative. As a key member of our State Farm Agent Team, you will play a vital role in delivering exceptional customer service and helping our business grow through value-based conversations and remarkable customer experiences.


Key Responsibilities

As an Office Representative, you will be responsible for:

  • Providing prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Using a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintaining a strong work ethic with a total commitment to success each and every day.

Our ideal candidate is someone who is self-motivated, has excellent interpersonal skills, and can multitask effectively.


Benefits and Opportunities

As an Agent Team Member, you will receive:

  • A competitive salary, plus commission/bonus opportunities.
  • Paid time off (vacation and personal/sick days).
  • Growth potential/Opportunity for advancement within our agency.

In addition, we offer flexible work-from-home options to support your work-life balance.


Requirements

To succeed in this role, you will need:

  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Property and Casualty license (must have currently).
  • Life and Health license (must be able to obtain).
  • Excellent communication and interpersonal skills.
  • The ability to work independently and as part of a team.

If you are a motivated and driven individual who is looking for a rewarding career with growth opportunities, we encourage you to apply.



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