Product Sample Coordinator
1 week ago
We are seeking a highly organized and detail-oriented Product Sample Coordinator to join our Commercial Operations team at Granules Consumer Health.
Job SummaryThe Product Sample Coordinator will be responsible for leading sample fulfillment, assisting Sales Directors with account-specific requirements, and providing weekly updates in the project tracker. This role involves maintaining inventory of available samples, tracking shipments, and visiting local retailers to obtain requested samples.
Key Responsibilities- Maintain accurate inventory records of samples, components, and materials needed for mock-ups.
- Track and log all samples shipped, ensuring timely delivery and communication with stakeholders.
- Conduct physical visits to local retailers to obtain samples as requested by customers or sales teams.
- Complete Customer/New Vendor forms and maintain customer portals.
- Effectively communicate project timelines and deadlines to team members, ensuring prompt completion of tasks.
- Prepare weekly stock status reports for assigned customers, providing critical insights into product availability.
- Set up items with customers and internally, facilitating smooth transactions.
- Update and maintain the Market Share Database file, ensuring accuracy and relevance.
- Process NIRF Forms within one week of project kickoff and upload them to GlassCubes.
- Provide support to other GCH teams (RA/QA, Ops) as needed, fostering collaboration and cross-functional expertise.
- Cross-train with existing COAs to understand variances in each role, promoting knowledge sharing and growth.
To succeed in this role, you should possess strong communication skills (external and internal), adaptability in a dynamic business environment, and the ability to manage multiple priorities. A self-starter with a demonstrated ability to execute tactical plans and keep abreast of changes in the customer base is essential. Strong organization skills and a willingness to learn and grow are also required.
The ideal candidate should have:
- 2+ years of professional work experience in marketing/customer service.
- A minimum of a High School diploma/GED.
- Basic knowledge of Over-the-Counter (OTC) medications is a plus.
You should be proficient in Microsoft Office Suite (emphasizing Excel) and Adobe. Familiarity with packaging and shipping customer/product samples is also beneficial.
Estimated Salary Range$55,000 - $65,000 per year, depending on location and experience.
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