Center Security Operations Specialist

1 week ago


Canyon Country, United States Allied Universal Full time
About Allied Universal

At Allied Universal, we pride ourselves on being North America's leading security and facility services company. Our team is dedicated to providing rewarding careers that give you a sense of purpose. We foster a dynamic, diverse, and inclusive workplace culture that reflects our values in the communities and customers we serve.

Salary

$18.85 per hour, with opportunities for weekly and DailyPay, as well as multiple shifts available.

Job Description

We are seeking a highly skilled Center Security Operations Specialist to join our team. This individual will be responsible for monitoring all security, communications, and fire/life safety systems within the designated region via provided monitoring systems. The ideal candidate will also have experience working in a data center environment and possess strong computer skills, including proficiency in Microsoft Office and/or Google Applications.

Essential Job Duties:
  • Monitor all security, communications, and fire/life safety systems within the designated region via the provided monitoring systems.
  • Proactively monitor all surveillance cameras and CCTV remote viewer programs. Respond to security/life safety system alarms in a timely manner.
  • Answer and respond to events and situations received over regular and emergency phones and intercoms, providing clear guidance to employees and security staff during emergencies.
  • Serve as the liaison between all departments and the security department, effectively handling complaints and unusual/critical event information to Shift Supervisors, Account Managers, and Security Directors.
  • Accurately document routine and unusual events occurring on or near the facilities via shift reports, pass-down logs, incident reports, and other established methods.
  • Maintain control of all equipment and keys in the Control Room, accurately logging all equipment and keys signed out and returned by security, parking, and shuttle bus staff.
  • Complete task work orders for all reported maintenance needs and inform the Shift Supervisor/Account Manager of any missing, damaged, or inoperative equipment or communications, alarm, CCTV, or other systems.
Required Skills and Qualifications:
  • Bachelor's degree in protective services, business, or a related field.
  • A minimum of 8 years of active service in any military branch or equivalent experience in public sector dispatch or emergency operations centers.
  • Strong computer skills, including proficiency in Microsoft Office and/or Google Applications.
  • Ability to work in a team environment and multi-task, discerning patterns in detail.
Benefits:

Allied Universal offers a comprehensive benefits package, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions.



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