Event Attendant

3 days ago


Manchester, New Hampshire, United States ASM Global Full time

Company Overview

At ASM Global, we strive to deliver exceptional experiences for our patrons. As a leading venue management company, we provide an opportunity to work with top-notch events and entertainment.

About the Role

We are seeking a highly motivated Event Attendant to join our team at SNHU Arena. In this role, you will be responsible for ensuring tickets are collected from all patrons attending events, directing them to their seats, and providing excellent customer service.

Key Responsibilities

  • Greet all patrons upon entry with a smile and provide helpful assistance throughout their experience.
  • Direct patrons to their correct location and/or seat in a courteous and efficient manner.
  • Verify tickets and ensure proper entry procedures are followed.
  • Resolve patron complaints and notify on-site management or event security if necessary.
  • Maintain a clean and organized workspace, including wiping down seats and checking for damage.
  • Assist in clearing patrons from the building after events and help maintain the venue's cleanliness.

Requirements

To succeed in this role, you will need:

  • 6 months of customer service experience.
  • High School Diploma or equivalent.
  • Excellent communication skills and ability to read, write, and communicate effectively in English.
  • A desire to work as a team and provide exceptional customer service.

Benefits

This part-time position offers a competitive hourly rate, estimated around $12-$15 per hour, depending on experience. You will also have the opportunity to work in a fast-paced environment and develop your skills in customer service and event management.

Working Conditions

This role requires standing for 4-8 hours or greater, walking, and maneuvering around the facility as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

How to Apply

If you're passionate about delivering exceptional customer experiences and working in a dynamic environment, please apply to this exciting opportunity. We look forward to hearing from you



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